Join Raffles Hotels & Resorts as a Housekeeping Supervisor!Be part of a team that promises exceptional standards combined with Arab hospitality values.
Summary of Responsibilities:- Consistently offer professional, friendly and engaging service
- Lead and supervise the day-to-day operations of the department ensuring service standards are met
- Handle guest concerns proactively, logging and notifying appropriate areas
- Participate in daily briefings and department meetings
- Ensure room attendants are informed about priorities in their sections
- Report necessary maintenance items and follow all safety and sanitation policies
- Other duties as assigned
Qualifications:- Proficient in English (verbal & written) is essential
- High school diploma or equivalent preferred
- Minimum 1 year experience in a supervisory capacity in a hotel housekeeping environment
- Proven training skills
- Experience with hotel property management system preferable
- Attention to detail, strong organization, supervisory and communication skills
- Proactive and capable of working well in high-pressure situations
Physical Aspects:- Constant standing/walking throughout shift
- Ability to lift/carry up to 30 lbs
- Occasional kneeling, pushing, lifting, and working with ladders
