Join Hilton as a Housekeeping Floor Supervisor!As a Housekeeping Floor Supervisor, you will be instrumental in maintaining the cleanliness and upkeep of our hotel. You will play a pivotal role in ensuring that our guests have exceptional experiences throughout their stay.
Your responsibilities include:- Allocating work duties to Team Members.
- Performing routine inspections of check-out rooms and spot checks of occupied rooms.
- Reporting and following up on maintenance defects and other issues.
- Inspecting service areas, store rooms, and corridors regularly.
- Scheduling and supervising deep cleaning and additional projects.
- Managing and training Room Attendants and other Team Members to uphold our standards.
- Efficiently managing stock control and maintaining equipment.
- Providing excellent guest service, including handling VIP and special requirements.
- Ensuring adherence to hotel brand standards at all times.
What we are looking for:To thrive in this role, you should possess:
- Previous experience in a housekeeping supervisory role.
- A successful track record of team management.
- Strong organizational and analytical skills.
- An unwavering attention to detail.
- Excellent communication skills.
- A passion for delivering exceptional guest service.
- Preferred proficiency with computers and programs, including Microsoft Office.
About Hilton:Hilton is a leading global hospitality company, renowned for providing exceptional accommodations and service across a range of brands. For nearly a century, Hilton has been dedicated to creating exceptional hospitality experiences.
