Job Overview:As a cleaning supervisor, your responsibility will be to support the cleaning department by ensuring the maintenance and cleanliness of the entire hotel. This job requires a high level of commitment to the required standards. You will do the following:
- Distribute tasks among team members.
- Conduct routine inspections of all confirmed rooms and inspections in occupied rooms.
- Report and follow up on any maintenance defects or other issues.
- Regularly check service areas, storage rooms, and corridors.
- Schedule and supervise deep cleaning work and any other projects.
- Manage and train room attendants and other team members to ensure the desired performance is achieved.
- Efficiently manage inventory control and equipment maintenance.
- Provide outstanding service to guests, including special guest requirements.
- Ensure adherence to hotel brand standards at all times.
Job Requirements:To successfully fill this position, you must maintain a position, behaviors, skills, and values that align with the following:
- Previous experience in a supervisory cleaning role.
- A successful track record in team management.
- Strong organizational and analytical skills.
- Attention to detail.
- Strong communication skills.
- A passion for providing exceptional levels of guest service.
- Proficiency in computer use and software programs, including Microsoft Office.
