Jobs in Madinah

Join SAUR as a Customer Service Manager!
SAUR is a leading company in water and essential services, passionate about protecting the environment in the areas we serve. We are currently seeking a qualified and experienced Customer Service Manager to lead our operations in Madinah, KSA.

Responsibilities:

• Report functionally to the Customer Services Director, coordinating closely with Operations & Maintenance (O&M) directors and staff.
• Organize and manage all Customer Services activities at the Madinah and Tabuk branches.
• Ensure systematic implementation of customer service processes, both in front and back office.
• Support the organization in reaching contractual targets and adhering to international standards.
• Maintain collaboration with other departments, especially O&M, for optimal working relations.
• Review staff capacity and assist in training and development program preparation.
• Consult with the ICT Manager to review and update customer data and records.
• Develop customer water awareness through demand management strategies.
• Implement new connections procedures and revenue metering strategies.
• Review existing customer service methods and practices to identify areas for improvement.

Requirements:

• Minimum 15 years of experience in a customer service management role.
• Experience in the water sector is essential.
• Fluency in English is required.

Benefits:

• Competitive salary package.
• Opportunities for career advancement.
• A friendly and dynamic working environment.

At SAUR, we are dedicated to diversity and equal opportunities, ensuring that all candidates have an equal chance to apply. We welcome applicants from all backgrounds without discrimination.

Join Bayut, the leading property portal in the Kingdom of Saudi Arabia!

We are looking for an experienced Sales Consultant who will play a pivotal role in driving our sales efforts. In this dynamic position, you will be required to conduct daily calls and meetings to assist clients in making informed decisions to meet their business needs.

Key Responsibilities:

• Drive the entire sales cycle, from lead generation to closing sales.
• Maintain consistent daily customer calls and market visits.
• Educate customers on aligning business goals with Bayut advertising solutions.
• Cultivate a pipeline of high-value prospects for long-term growth.
• Support clients by presenting tailored advertising solutions and creating effective campaigns.
• Draft and deliver proposals based on customer needs.
• Report on sales activities and market intelligence.
• Represent the company positively in the marketplace.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Valid Saudi driving license.
• Experience in sales within the internet advertising industry.
• Strong understanding of industry trends and competitive landscape.
• Excellent verbal and written communication skills.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Rewards and recognition programs.
• Continuous learning and development opportunities.

Bayut is an equal-opportunity employer, committed to creating an inclusive environment for all employees.

Join our team as a Barista at captainchef!
As a Barista, you will be responsible for creating delightful beverages and ensuring top-notch customer service in a vibrant environment.

Key Responsibilities:

• Beverage Preparation: Prepare various hot and cold drinks including espresso-based beverages, ensuring quality and presentation standards.
• Customer Service: Greet customers, take orders, and provide menu recommendations based on preferences.
• Point of Sale: Handle cash and credit card transactions effectively.
• Maintaining the Work Area: Keep the coffee bar and equipment clean and organized.
• Inventory Management: Monitor stock levels and place supply orders as needed.
• Food Preparation: Prepare and serve pastries and other items if applicable.
• Teamwork: Collaborate with team members to maintain smooth operations.
• Training: Train new employees on equipment and drink preparation when needed.

Skills Required:

• Proficiency in operating coffee machines and grinders.
• Excellent communication and interpersonal skills.
• Attention to detail in drink preparation.
• Effective time management, especially during peak hours.
• Maintaining cleanliness in the workspace.
• Good understanding of coffee beans and brewing methods.

Join the Four Seasons Hotel Madinah as an Executive Pastry Chef!
We are looking for a visionary and passionate Executive Pastry Chef to lead the pastry and bakery operations at Four Seasons Hotel Madinah. This senior role reports to the Executive Chef and focuses on creating, executing, and presenting all pastry and bakery offerings across the hotel's restaurants, banqueting, and in-room dining.

Responsibilities:

• Lead and inspire the pastry team, managing daily operations across all outlets.
• Design and develop innovative pastry, bakery, and dessert menus aligned with the hotel's culinary vision.
• Ensure consistency, quality, and presentation across all pastry items.
• Manage production schedules, cost control, and waste reduction.
• Maintain strict hygiene, safety, and sanitation standards in all preparation areas.
• Collaborate with F&B and banquet teams to deliver outstanding culinary experiences for events and celebrations.
• Participate in talent development, including recruitment, training, and performance management.
• Support the hotel’s pre-opening activities including kitchen setup and supplier coordination.

Qualifications:

• Proven experience as Executive Pastry Chef or Pastry Sous Chef in luxury hotels or Michelin-caliber restaurants.
• A bachelor's degree or diploma in Culinary or hospitality.
• Strong leadership and mentoring skills with a hands-on, inspiring approach.
• Deep understanding of classic and modern pastry techniques, with an eye for detail and creativity.
• Excellent knowledge of food safety standards and kitchen operations.
• Ability to manage high-volume production while maintaining artisanal quality.

What We Offer:

• Competitive salary in a tax-free environment.
• Housing and transportation allowances.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

About the Role: Join Marriott International as an Executive Chef and lead our culinary team at Le Meridien Medina. This pivotal position entails overseeing daily kitchen operations, ensuring high-quality food production, and fostering a culture of excellence among the culinary staff.

Responsibilities:

• Accountable for daily kitchen operations and staff management.
• Exhibit culinary talents while managing food-related functions.
• Ensure guest and employee satisfaction, maximizing financial performance.
• Supervise all kitchen areas, ensuring a consistent and high-quality product.
• Lead and develop the kitchen staff, ensuring sanitation and food standards are achieved.

Candidate Profile:

• High school diploma or GED with 6 years of culinary experience, or a 2-year degree in Culinary Arts with 4 years of experience.

Core Activities:

• Lead kitchen management, providing direction for day-to-day operations.
• Set and maintain high culinary standards and responsibilities.
• Ensure exceptional customer service by improving service behaviors.

Working with Marriott: Be part of an organization that values diversity and cultivates an inclusive environment where every individual is respected and celebrated. We invite you to explore your career opportunities with us and join our team in creating memorable experiences for our guests.

Join AlUla Club as a Safety & Security Manager!
We are seeking a dedicated and experienced professional to lead our safety and security operations across all club facilities, stadiums, and fan events. Your mission will be to ensure a safe and secure environment for our players, staff, and passionate supporters.

Key Responsibilities:

• Develop, implement, and maintain safety and security policies and procedures that comply with local regulations and sports event standards.
• Conduct regular risk assessments and stadium audits to identify vulnerabilities and implement improvements.
• Oversee the planning and execution of safety and crowd management measures for matches and fan engagement events.
• Lead incident response and crisis management plans, ensuring clear communication during emergencies.
• Coordinate with police, civil defense, and emergency services to enhance security and emergency readiness.
• Train facility and match-day staff on safety procedures and emergency response protocols.
• Monitor and respond to security incidents during events, maintaining detailed reports.
• Keep accurate records of safety inspections, incident logs, and compliance checklists.
• Stay informed on industry best practices related to stadium security and crowd control.

Requirements:

• Bachelor’s degree in safety management, security management, or a related field.
• Minimum of 8 years’ experience in safety and security, preferably in a sports or event setting.
• Strong understanding of crowd dynamics, emergency planning, and stadium operations.
• Experience conducting risk assessments and implementing safety programs.
• Excellent leadership, communication, and crisis management skills.
• Ability to work cross-functionally with club departments and external partners.
• Proficiency in security systems and incident reporting tools.
• Recognized certifications in safety or security (*, CSP, CPP) are preferred.
• Familiarity with sports facility layouts and event security planning is an advantage.

Benefits:

• Health Insurance Coverage
• Paid Leave
• Remote Work Opportunities (where applicable)
• Professional Development and Training

Join Our Team as a Senior Quality Specialist
At SETS KSA, we are dedicated to enhancing the quality of our outputs and services. As a Senior Quality Specialist, you will play a crucial role in developing and implementing strategic plans aimed at ensuring high-quality standards across the organization and its affiliated units.

Key Responsibilities:

• Develop and implement detailed plans and programs for enhancing quality.
• Participate in setting operational goals and initiatives to ensure quality standards.
• Review and develop quality control systems, procedures, and standards.
• Supervise quality audits and controls.
• Prepare and present reports to management regarding quality assurance initiatives.
• Stay updated with the latest methodologies in quality systems.

Key Skills and Competencies:

• Bachelor's degree in Engineering.
• 6 to 10 years of professional experience, including as a QA/QC Engineer for large projects.
• Fluency in Arabic and English, both spoken and written.
• Strong communication, problem-solving, and research skills.
• Technical mastery of public sector quality regulations.
• Teamwork and flexibility to adapt.
• Leadership and decision-making capabilities.

Preferred Certifications:

• PMP from PMI.
• ISO 90012015 Lead Quality Auditor.
• Six Sigma certification.

Join DHL Express as a Field Courier!
Are you passionate about providing quality service? Do you want to work for a global leader in logistics? As a Field Courier, you will be the face of DHL, responsible for the efficient collection and delivery of time-sensitive shipments.

Your Key Responsibilities:

• Pickup and Delivery: Safely collect and deliver shipments within a designated route in and around Jeddah.
• Customer Service: Provide outstanding customer service, addressing queries and resolving issues professionally.
• Shipment Handling: Ensure careful handling of shipments with accurate paperwork and documentation.
• Route Management: Plan and follow efficient routes while considering traffic patterns and deadlines.
• Vehicle Operation & Safety: Operate the company vehicle safely, performing daily inspections.
• Technology Use: Utilize handheld scanners to track shipments and manage routes.
• Compliance: Adhere to all company policies, safety standards, and regulations.

Your Profile:

• High school diploma or equivalent.
• Valid Saudi Arabian driver's license with a clean driving record.
• Excellent knowledge of Saudi Arabia's Western Provinces.
• Proficient in Arabic; English language skills are advantageous.
• Ability to handle packages up to 25 kg and maintain physical activity.
• Customer-focused with a passion for service.
• Reliable and punctual with a strong attendance record.
• Team player who can work independently as well.

Our Offer:
Join us for strong career support in an international environment, a great culture, and a diverse benefits program.
Do you see yourself in this role? Apply today and join our mission to connect people and improve lives through global trade!

Join Our Team as a Security Officer!

At Hilton, we are committed to creating exceptional guest experiences, and our Security Officers play a vital role in this. As a Security Officer at DoubleTree by Hilton Madinah Gate, you will ensure a safe environment for guests and team members while upholding our high standards.

Key Responsibilities:

• Patrol and monitor hotel premises to maintain security.
• Control staff entrances and manage undesirable behaviour.
• Investigate theft and support evacuation procedures.
• Monitor CCTV systems and ensure safe passage for cash transfers.
• Maintain a Security Log Book and Incident Reports.
• Report all hazards and maintenance issues to the supervisor.

Requirements:

• High school diploma or higher.
• Ability to remain calm under pressure.
• Knowledge of fire procedures, disaster plans, and local regulations.
• Good communication skills and attention to detail.

Preferred Qualifications:

• Previous experience in a customer service environment.
• First Aid certification.
• IT proficiency.

Be part of a leading global hospitality company that has been providing exceptional service for nearly a century. At Hilton, we unite as a team to create remarkable hospitality experiences every day.

Join The First Group Hospitality as a Lifeguard!
We are located on the stunning edge of the Red Sea in Jeddah, offering a unique lifestyle in a beautiful coastal community. As a Lifeguard, you will play a crucial role in ensuring the safety of our guests while they enjoy our excellent water facilities.

Key Responsibilities:

• Surveillance and Prevention:
  Maintain constant surveillance of the pool and surrounding areas; enforce safety rules to prevent accidents.
• Emergency Response:
  Respond to emergencies and administer first aid, CPR, or other life-saving measures as necessary.
• Guest Assistance:
  Assist guests in entering and exiting the pool safely and provide information regarding pool facilities and rules.
• Rules Enforcement:
  Ensure the well-being of all guests by correcting unsafe behaviors.
• Equipment Maintenance:
  Inspect and maintain rescue equipment and report any malfunctions.
• Communication:
  Coordinate with pool attendants, managers, and fellow lifeguards.
• Training and Drills:
  Participate in emergency drills and keep up with certifications.
• Crowd Control:
  Monitor pool capacity and ensure safety regulations are respected.
• Cleaning and Maintenance:
  Help maintain cleanliness and organization of the pool area.
• Record Keeping:
  Maintain records of pool attendance and incidents.

Desired Skill & Expertise:

• Saudi National/Expat.
• Minimum 2 years of lifeguarding experience in a 45-star hotel.
• Saudi Swimming Federation Certificate.
• Strong communication and interpersonal skills.
• First Aid and CPR certified.
• High standards of cleanliness and attention to detail.

At The First Group Hospitality, we pride ourselves on a collaborative culture and opportunities for growth. Join us to be a part of a vibrant community dedicated to providing a safe and enjoyable environment for our guests.

Join the Amazon Operations Team! We are expanding our operations and looking for an enthusiastic Operations Supervisor who is ready to play a pivotal role in our successful logistics operations.

As an Operations Supervisor, you will be responsible for overseeing shift management in one of our fulfilment or delivery centers. Your primary goals will include:

• Creating a safe working environment and identifying safety opportunities.
• Managing and training associates to deliver exceptional service.
• Ensuring customer orders are fulfilled according to quality and safety guidelines.
• Providing critical information to frontline management and operators.
• Adjusting labor allocations to meet operational forecasts.
• Working collaboratively with support functions to address performance-related issues.
• Solving logistics challenges through data analysis and process optimization.

The Ideal Candidate:

• Demonstrates strong communication skills and a high level of ownership.
• Able to analyze data and motivate team members.
• Willing to work flexible scheduling including weekends and night shifts.

Basic Qualifications:

• 1+ years of experience with Microsoft Office.
• High school diploma or equivalent.
• Ability to lift up to 49 pounds and stand/walk during shifts up to 12 hours.
• Capability to work 40 hours a week plus overtime.

Preferred Qualifications:

• 1+ years of Amazon Floor Monitoring experience.

We invite you to apply and become part of a team that values innovation, support, and problem-solving.

Join Evostel's dynamic Sales Team as a Sales Engineer!
As a leading provider in the electrical, mechanical, water, and oil & gas services, Evostel is seeking a skilled Sales Engineer to collaborate closely with our team, drive profitable sales, and enhance customer satisfaction.

Key Responsibilities:

• Collaborate with the Sales team to produce technical and engineering deliverables.
• Identify customer needs and engineer adaptations of products and services.
• Participate in the entire sales process, from discovery to installation.
• Develop and implement marketing strategies for key market segments.
• Support Sales Executives in solution selling to prospective clients.

Requirements:

• Bachelor's degree in Engineering or Management.
• Minimum 68 years of relevant engineering experience.
• Sales certifications related to Evostel's products.
• Knowledge of the Saudi Arabian market, sales, and business development.

We offer a competitive work environment focused on excellence, integrity, and customer-centric values.

Join Hilton as a Pastry Chef!
We are seeking a talented Pastry Chef to operate the pastry section of our kitchen at DoubleTree by Hilton Madinah Gate, delivering exceptional Guest and Member experiences. The ideal candidate will work closely with our Executive Chef and Sous Chef on planning production and developing seasonal offerings.

Key Responsibilities:

• Assist in running the pastry section of the kitchen
• Ensure excellent quality of dessert offerings
• Bring creativity to pastry offerings
• Supervise and coordinate all pastry and dessert preparation and presentation
• Plan production to meet daily requirements
• Develop seasonal menu offerings
• Manage food costs to contribute to Food and Beverage revenue
• Ensure compliance with food hygiene and Health and Safety regulations

What We Are Looking For:
To excel in this role, you should possess:

• A minimum of 2 years experience as a Pastry Chef de Partie or Pastry Chef with high volume food production
• Creativity in pastry
• Strong supervisory skills
• A relevant trade qualification
• Positive attitude and good communication skills
• Commitment to high-level customer service
• Excellent grooming standards and planning skills
• Dedication to exceptional service and continuous improvement

Work Schedule:
This is a full-time position requiring flexibility in working shifts including weekends. If you are passionate about creating delightful pastry experiences, we would love to hear from you!

Join Hilton as a Security Supervisor!

As a Security Supervisor, you will play a crucial role in maintaining a safe and secure environment for all guests, team members, and visitors at the hotel. Your responsibilities will encompass constant vigilance of hotel operations, overseeing the Security Team, and ensuring compliance with legal and company requirements.

Key Responsibilities:

• Monitor activity on and around the hotel premises and document incidents.
• Recommend improvements for surveillance and security systems.
• Train and supervise the Security Team, ensuring adherence to policies.
• Conduct briefings with the Security Team regularly.

Qualifications:

• Previous security experience, preferably in environments with high foot traffic.
• Current knowledge of fire, safety, and first aid.
• Excellent interpersonal and communication skills.
• Strong personal presentation.

Why Work for Hilton?
Hilton is a leading global hospitality company committed to providing exceptional guest experiences. Join us in our mission to create remarkable hospitality experiences every day.

Join Our Team as a Receptionist!
We are seeking a dedicated and professional Receptionist to become a valuable part of our hospitality team at Catrion Group in Medina, Saudi Arabia. In this role, you will be responsible for ensuring a high standard of service for our passengers and providing exceptional customer service.

Key Responsibilities:

• Implement directives from the Regional Manager and ensure staff compliance.
• Supervise daily operations and enhance the company image by delivering high-quality service.
• Monitor passenger access and ensure lounge security.
• Accept eligible passengers per lounge policy and provide outstanding customer service.
• Submit daily reports like passenger statistics and shift handover documentation.
• Organize and maintain operational files and respond to passenger feedback promptly.
• Report discrepancies and operational issues immediately.
• Manage cash sales for lounge entrance fees and ensure timely remittance.
• Maintain hygiene standards and ensure all lounge facilities are well-maintained.
• Participate in team-building activities and assist in resolving staff concerns.

Skills Required:

• Knowledge of the duties and responsibilities of the position.
• Excellent communication skills, both written and verbal.
• Ability to prepare business proposals and development plans.

Join Our Team as a General Cashier at Hilton!

We are looking for a dedicated and detail-oriented General Cashier to be a valued member of our finance team at Hilton. This role requires supervision and accounting for all cash activities within the hotel, ensuring the safeguarding of cash assets and preparing financial reports related to cash transactions.

What You'll Do:

• Supervise all cash activities and safeguard cash assets.
• Prepare all financial reports related to cash transactions.
• Assist in the efficient operation of the Finance Department while ensuring compliance with policies and regulations.
• Partner with hotel finance team members and all hotel departments.
• Participate in Finance training and development programs.

What We're Looking For:

• Strong analytical skills with the ability to handle complex financial information.
• Excellent problem-solving skills and the ability to take initiative.
• Detail-oriented and organized individual.
• Strong communication and negotiation skills.
• Proficient in MS Excel, Word, and Outlook.

Additional Preferences:

• University degree in Accounting or Finance.

About Hilton:
Hilton is a leading global hospitality company dedicated to providing exceptional experiences for travelers. Be part of a team that values hospitality and creates memorable experiences every day.

Join Our Team as a Storekeeper!
A leading Talent Acquisition Company in Saudi Arabia is seeking a dedicated Storekeeper to play a vital role in managing inventory and ensuring smooth operations within the warehouse. This is an excellent opportunity to contribute to our mission of delivering superior recruitment solutions to the oil & gas, energy and infrastructure industries.

Responsibilities:

• Manage and oversee the inventory of materials and supplies in the warehouse.
• Ensure accurate documentation and organization of incoming and outgoing stock.
• Monitor inventory levels and compile reports to anticipate supply needs.
• Maintain excellent relationships with suppliers to ensure timely replenishment of inventory.
• Implement and adhere to material handling and safety regulations.
• Collaborate with other departments to fulfill company requirements efficiently.
• Assist in training new staff members on inventory processes and procedures.

Requirements:

• Proven experience as a Storekeeper or in a similar role, preferably in the energy or infrastructure industry.
• Technical/Industrial Diploma (Mechanical, Maintenance, Electrical, Instrumentation, etc.) and experience in warehousing, inventory management, logistics, or supply chain.
• Heavy Equipment Driving License is preferred.
• Minimum work experience of 24 years, preferably in warehousing, chemical, or industrial related fields.
• Good English language skills.
• Familiarity with SAP Systems is a plus.

Job Summary
Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. This position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The role ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.

Candidate Profile
Education and Experience
- High school diploma or GED with 6 years experience in food and beverage, culinary, event management, or related areas.
- OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in food and beverage, culinary, event management, or related fields.

Skills and Knowledge
- Knowledge of customer service principles, financial resource management, and business administration principles.
- Excellent communication and interpersonal skills.
- Ability to analyze market dynamics and develop strategic plans.

Core Work Activities
- Develop and maintain food and beverage/culinary goals.
- Lead food and beverage team and ensure exceptional customer service.
- Manage financial resources and conduct human resource activities.

Additional Responsibilities
- Provide timely information to subordinates and supervisors.
- Estimate food and beverage consumption for inventory management.
At Le Méridien, we're looking for curious and creative individuals to join our team. We celebrate culture and focus on providing chic and memorable service to our guests.