Jobs in Madinah

Join Emdad By Elm as a Quality Specialist!

As a Quality Specialist, you will play a crucial role in ensuring the performance quality within our contact center. Your expertise in monitoring and evaluating calls will be instrumental in helping our customer service representatives comply with approved policies, procedures, and standards. This position aims to enhance the quality of service provided to our customers, offering valuable improvement recommendations and contributing to the efficiency of operational processes.

Key Responsibilities:

• Conduct regular call monitoring and evaluate employee performance.
• Prepare quality reports and provide constructive feedback to relevant teams.
• Collaborate with operations and training teams to improve customer experience.
• Ensure compliance with organizational standards and quality policies.
• Utilize call recording systems to analyze data and identify improvement opportunities.

Qualifications:

• Bachelor’s degree in Business Administration, Quality Management, or a related field.
• 2 to 4 years of practical experience in contact centers or quality monitoring.
• Solid knowledge of contact center systems and applications such as CRM and call recording tools.

Join Our Team at Hilton as a Driver!
Are you passionate about providing exceptional customer service and creating first impressions? At Hilton, we are dedicated to delivering an unparalleled guest experience, and we are looking for a professional Driver to join our team.

Role Overview:
As a Driver, you will be responsible for providing a safe and reliable transportation service to our guests and visitors, ensuring their comfort and satisfaction. Your role includes:

• Welcoming guests upon arrival and assisting with their luggage.
• Maintaining a clean and safe hotel vehicle while ensuring superior customer service.
• Driving guests to various locations as required and parking vehicles securely.
• Staying updated on hotel services and local attractions.
• Complying with hotel safety and security regulations.

What We Are Looking For:
To be successful in this role, you should possess:

• A minimum of 2 years of driving experience, preferably in the hotel or leisure sector.
• Excellent communication skills and a professional appearance.
• A valid and clean driving license.
• Good organizational skills and knowledge of the local area will be advantageous.

Why Work for Hilton?
As a leading global hospitality company, Hilton is committed to creating remarkable experiences for our guests. Join us to be part of a company that values its employees and emphasizes teamwork and guest satisfaction.

Join Hilton as an AC/Refrigerator Mechanic!
As a key member of our engineering team, you will be responsible for maintaining all refrigeration and air-conditioning systems, ensuring they operate efficiently and effectively.

Key Responsibilities:

• Perform regular maintenance and repairs on all related equipment.
• Prioritize guest room trouble reports to ensure comfort and satisfaction.
• Follow safety protocols and departmental procedures.
• Collaborate closely with peers and supervisors to drive preventive maintenance programs.
• Maintain clear records of work done and check all refrigeration equipment regularly.

What We Are Looking For:
To succeed in this role, you should have:

• A minimum of 5 years of relevant experience in air-conditioning or refrigeration.
• Strong practical skills including fabrication and installation.
• Experience in hotel or hospital environments is advantageous.

About Hilton:
Hilton is a global leader in the hospitality industry, known for its commitment to quality and exceptional guest service. Join us in delivering remarkable hospitality experiences every day!

Join Hilton as a Housekeeping Attendant!
As part of our dedicated team, you will play a vital role in supporting all aspects of Housekeeping and Laundry. Your efforts will help ensure an exceptional experience for our guests.

Responsibilities:

• Maintain high operational standards in all areas of Housekeeping and Laundry.
• Monitor the performance and appearance of Housekeeping and Laundry Team Members, emphasizing training and teamwork.
• Provide excellent guest service and manage room availability.
• Ensure guest preferences are met by checking daily guest information in the CRM.
• Oversee laundry service, including daily clothing releases and managing expenses.
• Coordinate the release of linens and ensure all documentation traffic is controlled within the department.

Requirements:

• Good oral and written communication skills.
• Previous laundry experience is advantageous.
• Intermediate proficiency in computers and programs, including Microsoft Office.
• Strong interpersonal skills and a commitment to high levels of customer service.

Work Location:
Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton

At Hilton, we are dedicated to creating outstanding hospitality experiences. Our vision is to fill the earth with the light and warmth of hospitality, which drives our team to provide remarkable experiences worldwide.

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Join Our Dynamic Sales Team!
We are seeking a proactive and enthusiastic Sales Associate to enhance our retail team in Al-Taif, Saudi Arabia. This position is tailored for Saudi nationals who are passionate about customer service and possess strong sales techniques.

Responsibilities:

• Engage with customers to identify their needs and provide personalized product recommendations.
• Demonstrate product features and benefits to enhance customer understanding and drive sales.
• Stay updated on current promotions, policies, and product information to assist customers effectively.
• Accurately process transactions to ensure a seamless checkout experience.
• Collaborate with team members to meet sales targets and contribute positively to the team environment.
• Assist in visual merchandising and maintain cleanliness and organization on the sales floor.
• Handle customer inquiries and resolve issues promptly.
• Participate in training sessions to enhance sales techniques and product knowledge.
• Monitor inventory and assist in restocking products.
• Gather customer feedback for management improvement.

Preferred Candidate:

• Exceptional communication skills and ability to connect with customers.
• Experience in retail sales or similar customer service roles.
• Strong problem-solving skills.
• Willingness to work flexible hours, including weekends and holidays.
• Collaborative mindset for team success.
• Goal-oriented with a passion for achieving sales targets.
• Proficiency in using POS systems and basic computer applications.
• Fluency in Arabic and English preferred.
• Strong attention to detail and commitment to excellent customer service.

Join Rhythm Labs as a Social Media Marketing Specialist!
At Rhythm Labs, we create exceptional mobile apps, cross-platform solutions, and software that drives your business forward. Based in Medina, this is a part-time hybrid role where you will have the flexibility to work from home as well.

Role Overview:
As a Social Media Marketing Specialist, you will be responsible for creating engaging social media content, implementing effective strategies, monitoring our social channels, and interacting with our followers. You’ll collaborate closely with our digital marketing team to ensure all content aligns with our marketing goals.

Key Responsibilities:

• Create and manage social media content.
• Implement effective social media strategies.
• Monitor social media channels and engage with followers.
• Collaborate with the marketing team to align content with overall goals.

Qualifications:

• Skills in Social Media Marketing and Content Creation.
• Knowledge in Digital Marketing.
• Excellent Communication skills.
• Familiarity with social media analytics tools.
• Ability to work independently in a hybrid environment.
• Experience in brand management and online community engagement is a plus.
• Bachelor's degree in Marketing, Communications, or related field.

Join Novotel Hotels as a Security Manager!
Become a part of our team at Novotel, a member of the Accor network, delivering responsible hospitality and ensuring a positive experience for all our guests.

Role Overview:
The Security Manager will oversee and manage all aspects of security operations to ensure the safety and protection of personnel, assets, and information. This position requires a detail-oriented approach to developing and implementing comprehensive security strategies.

Key Responsibilities:

• Develop, implement, and maintain security policies to safeguard the organization's assets.
• Conduct regular risk assessments and security audits.
• Lead and manage the security team, providing guidance and training.
• Collaborate with departments to integrate security measures into overall operations.
• Oversee the installation and operation of security systems.
• Investigate security incidents and prepare reports.
• Establish relationships with local law enforcement and emergency services.
• Develop and manage the security department budget.
• Ensure compliance with security regulations and standards.
• Coordinate emergency response procedures and crisis management planning.

Qualifications:

• Bachelor's degree in Security Management or related field.
• Minimum of 5 years in security management with 3 in a supervisory role.
• Proven track record of security strategies and program implementation.
• Strong leadership, communication, and analytical skills.
• Fluency in English required; proficiency in Arabic is an advantage.

We welcome you to apply if you meet the criteria and are ready to contribute to a memorable hospitality experience!

Human Resources Manager with experience in government platforms

I need a skilled and proficient watch saleswoman at Al Rashid Mall. We offer a monthly bonus, daily and monthly wages, generous rewards, and a comfortable work environment. Experience in the field of watches and customer greeting is required.

Role Purpose:
Lead and manage a sales team focused on compost product sales, ensuring achievement of sales and profitability targets. Drive growth initiatives, expand market share, and maintain strong customer relationships while ensuring compliance with company standards.

Key Responsibilities:

• Lead sales operations and oversee day-to-day activities.
• Build and maintain strong relationships with customers and stakeholders.
• Prepare and manage the sales budget, ensuring pricing strategies remain competitive.
• Support business expansion by identifying new geographic areas and customer segments.
• Provide coaching, training, and feedback to develop the sales team.
• Monitor performance, ensuring sales targets and KPIs are met.
• Coordinate with internal departments (Logistics, Finance, Farm Management) to ensure smooth operations.

Key Accountabilities:

• Develop and execute sales strategies aligned with company objectives.
• Ensure timely and accurate reporting of sales performance and forecasts.
• Recommend enhancements to sales policies, processes, and practices.
• Promote continuous improvement, accountability, and effective use of sales tools (*, OPTSAL).
• Monitor quality standards and ensure compliance with company regulations.

Qualifications:

• 6–8 years of experience in sales, with at least 2 years in a supervisory or managerial role.
• Background in agriculture, sustainability, or environmental products is preferred.
• Bachelor’s degree in business administration, Agriculture, Environmental Science, or related field.
• Strong leadership, communication, and analytical skills.

Join the team of Mahmoud Saleh Abbar Company as a General Accountant.
We are looking for an enthusiastic and qualified candidate to fill this position in Medina. This opportunity is offered to candidates who have experience in accounting and wish to advance in their careers.

Requirements:

• Bachelor's degree in Accounting.
• Professional certification (SOCPA).
• 1 to 2 years of experience in the same field.
• Not currently employed.
• Ability to start immediately.

We are looking for a chef to develop beef and chicken burger meals and other dishes, supervise the workflow properly with the staff, and train them to prepare meals according to the appropriate standards.

Join the Rihal Souvenirs team as a Sales Specialist!
If you are looking for an opportunity to work in a dynamic environment where you can interact with customers and achieve sales goals, we would love to see you!

Responsibilities:

• Interact with customers in-store and provide a unique shopping experience.
• Explain product details and narrate their stories in an engaging way.
• Achieve set sales goals and close deals.
• Manage inventory and ensure availability of required products.
• Provide after-sales service, including processing orders and returns.
• Maintain store organization and ensure an attractive appearance of products.

Required Skills:

• Effective communication and persuasion skills.
• Able to build long-term relationships with customers.
• Strong knowledge of retail sales principles.
• Organizational and time management skills.
• Able to work under pressure and achieve goals.

Personal Qualifications:

• Integrity and honesty.
• Neat appearance and professional behavior.
• Patience and resilience when facing challenges.
• Diligence and a desire for continuous development.
• Intelligence and quick wit in dealing with situations.

Work Location:
Medina, Saudi Arabia

Preference:
Applicants with previous sales experience are preferred.