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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Raffles Makkah Palace as a Butler
Raffles Makkah Palace promises exceptional standards inherent in the Raffles name, enhanced by Arab hospitality values. This stunning hotel offers breathtaking views of the Masjid Al Haram, the Holy Ka’aba, and the city.

Job Responsibilities:
  • Consistently offer professional, friendly and engaging service.
  • Oversee day-to-day workflow of the Butler office ensuring service standards are adhered to.
  • Manage departmental inventory control including purchase orders and coding invoices.
  • Responsible for handling all shipping and receiving for owners, guests, and colleagues.
  • Provide administrative support to all areas of the Butler department.
  • Collaborate with all departments within the lodge to communicate day-to-day updates.
  • Address guest concerns promptly and notify appropriate departments as required.
  • Work closely with the maintenance department to address repairs.
  • Balance operational, administrative, and colleague needs.
  • Adhere to all safety and sanitation policies.
  • Perform other duties as assigned.

Qualifications:
  • Proficient in English (verbal & written) required.
  • Bachelor’s degree from an accredited university preferred.
  • Experience with Hotel Property Management System an asset.
  • Strong organizational, supervisory, and communication skills.
  • Ability to evaluate situations and make decisions quickly and accurately.
  • Able to work effectively in high-stress and fast-paced environments.
  • Effective problem-solving abilities are essential.
  • Detail-oriented with the ability to work under limited supervision.

Why Join Us?
Work for a renowned hotel brand that values inclusivity and offers limitless growth opportunities. Raffles champions fine art and design, and fosters culture within its establishment, creating a space where you can grow in your career while making a difference.

Requirements

  • Requires 2-5 Years experience

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