Jobs in Madinah

More than 117 Jobs in Madinah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Call Center Manager

Call Center Manager

📣 Job AdNew

Emdad By Elm

Full-time
Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:
  • Leading and managing daily operations of the call center to achieve set operational goals.
  • Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
  • Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
  • Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
  • Ensuring adherence to quality policies and standard operating procedures (SOPs).
  • Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
  • Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
  • Coordinating with other departments to support the call center's needs effectively.
  • Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
  • Advanced knowledge of call center systems such as CRM, ACD, IVR.
  • Strong analytical skills to interpret data and utilize performance reports.
  • Proficiency in English (both spoken and written).
  • Excellent leadership and team management skills.
  • Exceptional verbal and written communication skills.
  • Ability to make quick decisions and solve problems effectively.
  • Customer service focus and dedication to achieving customer satisfaction.

breifcase2-5 years

locationMadinah

5 days ago
Sales Specialist

Sales Specialist

📣 Job Ad

Glow Beauty on Demand

Full-time
Join Our Team as a Sales Specialist!
We are seeking a dynamic Sales Specialist focused on customer service to join our sales team at Glow Beauty on Demand. You will be responsible for selling the company's products and services, assisting customers with their inquiries, and ensuring a smooth and satisfying purchasing experience.

Your primary goal:
To achieve sales while delivering exceptional customer service and being the primary point of contact for customers to provide product knowledge and handle inquiries, contributing to sales targets.

Key Responsibilities:
  • Welcome customers and accurately understand their needs.
  • Effectively showcase, promote, and sell products and services.
  • Provide accurate product information and respond to customer inquiries.
  • Assist customers through the purchasing process to achieve sales.
  • Professionally and tactfully handle customer complaints.
  • Meet or exceed monthly sales targets.
  • Maintain the store's appearance and organization according to company standards.
  • Contribute ideas and strategies to improve sales and customer experience.

Requirements:
  • Minimum diploma qualification.
  • Previous experience in sales or retail preferred.
  • Excellent communication skills in Arabic and English.
  • Strong focus on customer service and problem-solving skills.
  • Ability to maintain composure and professionalism under pressure.
  • Neat and professional appearance.
  • Basic knowledge of sales principles and consumer behavior.
  • Dependability with punctuality, organization, and reliability.

breifcase2-5 years

locationMadinah

9 days ago
General Security Manager

General Security Manager

📣 Job Ad

Four Seasons Hotels & Resorts, Saudi Arabia

Full-time
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better and treat each other with respect. Our team members around the world create amazing experiences for guests through a commitment to luxury with genuine care.

About The Role
We are seeking an experienced and proactive Security Manager to oversee safety and security operations at Four Seasons Hotel Madinah. You will report to the Director of Operations and be responsible for ensuring a secure environment for guests, employees, and hotel assets. Your tasks will include:
  • Overseeing daily operations of the security department.
  • Leading, training, and managing the security team.
  • Developing and implementing security protocols and emergency procedures.
  • Conducting security audits and inspections.
  • Responding to emergency situations.
  • Managing the surveillance systems.
  • Preparing reports on security-related incidents.
  • Managing department budget.

What You Bring
We require a Bachelor’s degree in Security Management or related field along with proven experience in security management within the hospitality industry. Key skills include:
  • Strong leadership and communication skills.
  • In-depth knowledge of security protocols.
  • Ability to make quick decisions in crisis situations.
  • Familiarity with security systems and incident reporting software.
  • Proficiency in English; Arabic skills are a plus.

What We Offer
We provide a competitive salary in a tax-free environment, housing and transportation allowances, 30 days of vacation, medical insurance, and opportunities for growth and development.

breifcase2-5 years

locationMadinah

12 days ago
Administrative Assistant

Administrative Assistant

📣 Job Ad

Rua Al Madinah Holding | رؤى المدينة القابضة

Full-time
Job Summary:
We are looking for an experienced Executive Assistant to oversee activities within the Chief Operations Officer’s office, ensuring proper planning, coordination, and tracking across the Operations sector. This role supports executive-level operations through the following responsibilities:

Responsibilities:
  • Maintain and manage the Operations Executive Director's calendar, including scheduling meetings, appointments, and travel itineraries.
  • Coordinate travel arrangements, including booking flights, hotels, and ground transportation.
  • Prepare briefing materials and agendas for meetings, conferences, and presentations.
  • Manage incoming and outgoing emails, calls, and messages, filtering and prioritizing information for the Executive Director.
  • Draft and proofread correspondence, reports, and presentations as directed.
  • Liaise with internal and external stakeholders, responding to inquiries and providing accurate information.
  • Maintain electronic and physical filing systems for efficient document access and retrieval.
  • Track deadlines and follow up on outstanding tasks and deliverables.
  • Organize and prepare meeting rooms and materials for executive meetings.
  • Take accurate and comprehensive minutes during meetings.
  • Provide logistical support for internal and external projects led by the Executive Director.
  • Maintain strict confidentiality regarding sensitive information and financial matters.
  • Exercise discretion and professional judgment in all interactions and decisions.
  • Manage petty cash and the administrative budget for the Operations division.
  • Coordinate office supplies and equipment needs.
  • Assist with special projects and strategic initiatives as assigned.

Qualification:
  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Minimum of 2 years of experience in executive support, office management, or operations coordination.
  • Expert-level skills in follow-up and tracking, with strong attention to detail and deadline management.
  • Intermediate proficiency in business planning, communication planning & execution, and project coordination.
  • Strong organizational and multitasking abilities to manage complex schedules and priorities.
  • Excellent written and verbal communication skills for professional correspondence and stakeholder engagement.
  • High level of discretion, professionalism, and confidentiality in handling sensitive matters.

breifcase2-5 years

locationMadinah

12 days ago
Sales Consultant

Sales Consultant

📣 Job Ad

Bayut KSA - بيوت السعودية

Full-time
Join Bayut KSA as a Field Sales Consultant!
Bayut is the number one property portal in the Kingdom, dedicated to connecting millions of users across Saudi Arabia. As part of the Dubizzle Group, we are committed to delivering the best online search experience. We are currently seeking an experienced Sales Consultant who is responsible for conducting daily calls and meetings in the market to assist clients in making informed decisions that will enhance their business needs.

Key Responsibilities:
  • Drive the entire sales cycle from Lead Generation to closing.
  • Engage with customers through consistent calls and market visits.
  • Educate clients on aligning their business goals with effective Bayut advertising solutions.
  • Cultivate a pipeline of high-value prospects for long-term growth.
  • Support clients by presenting tailored sales and marketing solutions.
  • Understand customer needs and set appropriate expectations based on data.
  • Draft and deliver proposals tailored to customer needs.
  • Report on sales activities and market intelligence.
  • Represent Bayut positively and professionally in the marketplace.

Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Valid driving license in Saudi Arabia.
  • Experience in sales within the internet advertising industry.
  • Basic understanding of CRM operations.
  • Strong grasp of industry trends and competitive landscape.

Skills Needed:
  • Excellent communication skills for pitching advertising solutions.
  • Strong problem-solving abilities to assess and meet client needs.
  • Analytical skills to derive insights from data.
  • Ability to work well in a team and handle ambiguity.
  • Proactive, organized, and responsible work ethic.

Benefits:
  • High-performing and fast-paced work environment.
  • Comprehensive Health Insurance.
  • Rewards and recognition for outstanding performance.
  • Opportunities for learning and development.

Bayut is an equal-opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

breifcase2-5 years

locationMadinah

16 days ago
Operations Manager

Operations Manager

📣 Job Ad

Accor

Full-time
Join Accor, a leader in the hospitality industry, at Novotel Madinah:
We are looking for a Director of Operations / Operations Manager with a strong background in rooms division. In this key leadership role, you will oversee all aspects of hotel operations, especially room management, to ensure exceptional guest experiences and optimal financial performance.

Key Responsibilities:
  • Develop and implement strategic plans to enhance operational efficiency and profitability across all departments.
  • Lead and mentor a diverse team, fostering a culture of excellence and continuous improvement.
  • Manage financial operations, including budgeting, forecasting, and cost control.
  • Drive revenue management strategies to optimize room rates and occupancy levels.
  • Ensure compliance with industry standards and company policies.
  • Enhance guest satisfaction and loyalty through collaboration with department heads.
  • Maintain quality control systems to uphold service standards.
  • Analyze performance metrics and guest feedback for improvements.
  • Represent the hotel at community events to build reputation and partnerships.

Qualifications:
  • Proven experience in hotel operations management, particularly in rooms division.
  • Bachelor's degree in Hospitality Management or related field; advanced degree preferred.
  • Exceptional leadership skills with the ability to inspire teams.
  • Strong financial expertise in budgeting and revenue management.
  • Outstanding problem-solving and decision-making abilities.
  • Proficiency in hotel management software and systems.
  • Fluency in English and Arabic; additional languages are advantageous.

This role is for Saudi Nationals only, in line with our commitment to local employment and development.

breifcase2-5 years

locationMadinah

16 days ago