Join Accor as a Butler: At Accor, we are more than just a worldwide leader in hospitality. We invite you to bring your unique talents to our team, where you can find a role that matches your personality and aspirations.
About the Role: As a Butler, you will play a crucial role in ensuring maximum guest satisfaction by constantly monitoring service levels. Your responsibilities will include:
- Establishing good public relations with all guests.
- Providing warm and anticipative service to exceed the needs and expectations of our discerning guests.
- Acting as a reference team member for guests during their stay, ensuring all requests are fulfilled.
- Managing guest requests and preferences accurately.
- Executing the annual upsell strategy and achieving management goals.
Qualifications: - Luxury five-star experience is essential.
- Formalized training as a butler is highly regarded.
- Strong leadership, interpersonal, and communication skills.
- High attention to detail and a strong sense of responsibility.
- Problem-solving abilities and a commitment to continuous improvement.
Your Working Environment: You will be part of a distinguished team at Sofitel Shahd Al-Madinah, located near the northern entrance of Al-Masjid an-Nabawi, featuring luxurious accommodations and exceptional amenities.