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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Our Team as a Reservations Agent at Hilton!
As a Reservations Agent, you will be the main touchpoint for guests seeking room reservations at Hilton. Your role is crucial in providing exceptional service and influencing guests' decisions to choose our property.

Key Responsibilities:
  • Convert inquiries into confirmed reservations swiftly.
  • Provide positive responses to sales inquiries to generate future sales leads.
  • Maintain professionalism in all customer interactions and ensure accurate bookings.
  • Deliver prompt service while adhering to Hilton's brand standards.

What We Look For:
To succeed in this role, you should demonstrate:
  • A passion for outstanding customer service.
  • Professional telephone demeanor and excellent communication skills.
  • Strong organizational and administrative capabilities.
  • Intermediate computer proficiency.

Preferred Qualifications:
  • Previous experience in a reservations environment.
  • Tertiary qualifications or equivalent educational background.

About Hilton:
Hilton is a renowned global hospitality leader known for delivering top-notch accommodations and experiences for travelers. With over a century of excellence, we are committed to creating remarkable experiences for our guests and fostering a vibrant team culture.

Requirements

  • No experience required

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