Reservation agent Jobs in Madinah

Join Our Team as a Reservation Agent at Al Manakha Rotana
We are seeking a dedicated Reservation Agent to assist our customers in booking reservations for various travel services such as flights, hotels, and rental cars. Your exceptional customer service skills will ensure that all reservation requests are processed accurately and efficiently.

Key Responsibilities:

• Assist customers in booking reservations for flights, hotels, and rental cars.
• Provide information on available travel options, including pricing and schedules.
• Process reservation requests accurately and in a timely manner.
• Resolve any customer issues or concerns related to reservations.
• Communicate effectively with customers via phone, email, or online chat.
• Coordinate with travel and accommodation providers to ensure smooth booking processes.

Candidate Requirements:

• High school diploma or equivalent; additional certification in tourism or hospitality is a plus.
• Proven experience in a customer service or sales role, preferably in the travel industry.
• Excellent communication skills and a customer-focused approach.
• Strong attention to detail and accuracy in processing reservations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using reservation software and other relevant applications.