Join Urban Ridge Supplies as a Hotel Manager!As a Hotel Manager, you will oversee all aspects of hotel operations, ensuring high levels of guest satisfaction and maximizing profitability. This role involves management of staff, property maintenance, and strategic initiatives to enhance the guest experience.
Key Responsibilities:- Operational Management: Ensure daily hotel operations run smoothly across front office, housekeeping, food and beverage, and maintenance. Comply with health and safety regulations and hotel policies.
- Guest Services: Foster a customer-focused environment, addressing guest complaints and feedback effectively.
- Staff Management: Train and manage hotel staff, ensuring high performance and professional development through regular evaluations.
- Financial Management: Prepare and manage the hotel budget, monitor financial performance, and implement cost-control measures.
- Sales and Marketing: Collaborate with sales teams to explore new business opportunities.
- Maintenance Management: Ensure facility maintenance meets quality standards, coordinating prompt repairs and improvements.
- Reporting: Prepare reports on performance, occupancy rates, and satisfaction metrics, analyzing data for continuous improvement.
Qualifications:- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Minimum of 7 years in hotel management, with at least 5 years in a leadership role.
- Experience with Accor is a plus.
Required Skills:- Strong leadership and team management capabilities.
- Excellent customer service and communication skills.
- Solid understanding of financial management and budgeting.
- Strong problem-solving and organizational abilities.
- Proficiency in hotel management software and Microsoft Office.
