Cleaning and Housekeeping Supervisor📣 Job Ad

About the Role
Fairmont the Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking a dedicated and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our luxury hotel.

Key Responsibilities

• Oversee and coordinate daily housekeeping operations, ensuring efficient and timely completion of tasks
• Lead, train, and motivate a team of housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards
• Manage inventory of cleaning supplies and equipment, ensuring proper stock levels and budget adherence
• Implement and enforce health and safety protocols in accordance with hotel policies and local regulations
• Address and resolve guest concerns promptly and professionally
• Collaborate with other departments to ensure seamless hotel operations
• Develop and maintain cleaning schedules and rotation plans
• Participate in the recruitment and performance evaluation of housekeeping staff
• Stay updated on industry trends and implement best practices in housekeeping operations

Qualifications

• Proven experience in housekeeping supervision or management, preferably in a luxury hotel setting
• Strong leadership skills with the ability to motivate and guide a diverse team
• Excellent attention to detail and commitment to maintaining high cleanliness standards
• Superior time management and organizational skills
• Exceptional communication abilities, both verbal and written
• Proficiency in problem-solving and decision-making
• In-depth knowledge of cleaning techniques, products, and equipment
• Familiarity with luxury hospitality standards and guest service expectations
• Understanding of health and safety regulations in the hospitality industry
• High school diploma or equivalent; Bachelor's degree in Hospitality Management or related field preferred
• Relevant hospitality certifications (*, AHLEI Certified Hospitality Housekeeping Executive) are a plus
• Flexibility to work varying shifts, including weekends and holidays
• Physical stamina to perform tasks that may involve standing, walking, and lifting throughout the day
• Proficiency in English; knowledge of Arabic or other languages is an advantage

Additional Information
Understanding of Ultra-Luxury guest expectations and brand alignment. Experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach with a strong sense of ownership and accountability. Impeccable grooming and personal presentation aligned with Luxury standards.