About Raffles The Red SeaRaffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a spa, Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury.
Key Responsibilities:- Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and back-of-house areas. Conduct thorough inspections to ensure adherence to Raffles cleanliness and brand standards.
- Guest Experience & Service Excellence: Ensure guest rooms reflect impeccable attention to detail. Address guest requests and housekeeping-related concerns promptly and discreetly.
- Team Leadership & Development: Lead, coach, and motivate housekeeping attendants to uphold Raffles service culture. Conduct daily briefings and provide on-the-job training.
- Coordination & Communication: Liaise closely with Front Office, Guest Relations, and other departments to ensure seamless operations.
- Standards, Safety & Compliance: Enforce grooming, hygiene, and workplace safety standards. Ensure compliance with hotel policies and environmental initiatives.
Qualifications:Minimum 2–4 years of experience in Housekeeping within a luxury or five-star hotel environment. Previous supervisory experience preferred. Diploma or certificate in Hospitality Management is advantageous.
Skills & Competencies:Strong leadership, exceptional attention to detail, effective communication, and time management abilities.
Personal Attributes:High standards of cleanliness and professionalism. Calm and composed under pressure. Guest-focused mindset with a flexible approach.
