Hotels Jobs in Saudi Arabia

Tasks and Responsibilities 

• Welcoming guests with a smile and polite greeting upon their arrival
• Managing the waiting list and organizing reservations
• Accompanying guests to their appropriate tables
• Ensuring the readiness and cleanliness of tables before guests are seated
• Coordinating with the service team (captain/waiter) to ensure prompt service
• Answering phone calls and receiving reservations
• Handling customer inquiries and complaints professionally
• Maintaining a neat and professional appearance that represents the restaurant's identity
• Monitoring guest satisfaction during their time in the restaurant 

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role
As a Hostess, you will be the first point of contact for our guests, creating a welcoming and memorable experience right from the moment they arrive. Your role will involve greeting guests, managing reservations, escorting guests to their tables, and ensuring that the front-of-house area runs smoothly. You will provide exceptional service with a friendly, professional attitude and contribute to the overall smooth operation of the restaurant.

Key Areas of Responsibilities:
- Greet guests warmly and professionally as they arrive, ensuring they feel welcome and valued.
- Manage reservations efficiently, ensuring guests are seated in a timely manner.
- Escort guests to their tables, ensuring they are comfortably settled and have everything they need.
- Maintain a smooth flow of guests in the restaurant, managing the seating chart and minimizing wait times.
- Answer phone calls and respond to inquiries regarding the restaurant, reservations, and menu offerings.
- Maintain a clean and organized host stand area, ensuring that it is always prepared for guests.
- Collaborate with the waitstaff and management team to ensure guest requests are met and service is prompt.
- Assist with guest special requests and communicate any needs to the relevant team members.
- Ensure all guest interactions are handled with professionalism, courtesy, and attention to detail.
- Keep track of guest wait times and inform guests accordingly.
- Monitor the dining room and work with the restaurant team to ensure a positive dining experience.
- Assist in organizing and managing events or special functions when required.
- Uphold health, safety, and sanitation standards always in line with company policies.
- Perform any other duties as required to support the smooth operation of the restaurant and enhance the guest experience.

In Return, What We Offer:
- Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programmes.

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Join Raffles The Red Sea as a Housekeeping Supervisor
Raffles & Fairmont the Red Sea, a hallmark of luxury positioned within Saudi Arabia's extraordinary Red Sea Project, invites passionate individuals to apply for the role of Housekeeping Supervisor. This prestigious property promises refined elegance amidst natural beauty, catering to discerning travelers seeking ultimate hospitality.

Key Responsibilities:

• Operational Supervision & Quality Assurance:
  • Supervise daily housekeeping operations, ensuring the cleanliness and presentation of guest rooms, suites, public areas, and back-of-house areas.
  • Conduct thorough inspections of rooms and public areas to uphold Raffles’ exceptional standards.
  • Ensure timely preparation and release of rooms in accordance with arrival priorities and VIP requirements.
• Guest Experience & Service Excellence:
  • Deliver impeccable attention to detail in guest rooms, managing amenities placement, linen quality, and overall room ambiance.
  • Handle guest requests and housekeeping concerns with professionalism and promptness.
  • Coordinate special setups and bespoke arrangements for VIPs and special occasions.
• Team Leadership & Development:
  • Lead and motivate the housekeeping team, ensuring adherence to service culture and performance standards.
  • Conduct briefings to communicate daily priorities and provide ongoing training.
• Coordination & Communication:
  • Work closely with Front Office, Guest Relations, and Engineering to ensure seamless operations.
  • Report maintenance issues and safety concerns to relevant departments.
• Standards, Safety & Compliance:
  • Enforce grooming, hygiene, and workplace safety standards at all times.
  • Ensure compliance with hotel policies and environmental practices.

Qualifications & Experience:

• 2–4 years of housekeeping experience in a luxury hotel environment.
• Previous supervisory experience preferred.
• Diploma or certificate in Hospitality Management or Housekeeping Operations is advantageous.

Skills & Competencies:

• Strong leadership and organizational capabilities.
• Exceptional attention to detail and quality orientation.
• Effective communication and coordination skills.
• Time management and problem-solving abilities.

Personal Attributes:

• High standards of cleanliness and professionalism.
• Calm and composed under pressure.
• Guest-focused mindset with a commitment to excellence.
• Willingness to work flexible shifts, including weekends and holidays.

Become a part of Raffles Hotels & Resorts, where you will shape memorable experiences for our guests while advancing your career in an iconic brand. Apply today!

1/Direct supervision of hotel management staff, distribution of daily tasks, and follow-up on their implementation.

Join Kempinski Hotels as a Restaurant Host!

As a Restaurant Host, you will be responsible for serving food and beverages to guests in a way that enhances their dining experience while adhering to the highest standards of hospitality as defined by Kempinski values. Your ability to provide courteous, professional, and efficient service will be pivotal in maximizing guest satisfaction.

Key Responsibilities:

• Report to duty punctually wearing the correct uniform, clean and well-pressed.
• Provide courteous, efficient service at all times.
• Be knowledgeable of hotel services and products.
• Perform upselling and recommend alternatives for food and beverage items.
• Monitor supplies and minimize waste.
• Maintain cleanliness in the work area.
• Handle guest inquiries and complaints effectively.
• Adhere to hotel policies and safety regulations.
• Participate in staff meetings and training sessions.

Additional tasks may be assigned as per the hotel's business needs.