Call center agent Jobs for Fresh Graduates in Saudi Arabia

• Build a customer-oriented focus by providing quality actions and resolutions to customer concerns and queries.
• Follow communication/update expectations with clients in accordance with Nextcare policies.
• Answer inbound calls and assist customers with specific inquiries.
• Build customer interest in the services and products offered by the company.
• Provide personalized customer service at the highest level.
• Update existing databases with changes and the status of customers.
• Document details of telephone conversations and actions taken.
• Follow up on calls with clerical duties including faxing, filling paperwork, and liaising with other departments.
• Analyze various problem parts properly and develop logical solutions.
• Train and nurture junior Call Centre Agents to maximize quality calls and customer service delivery.

• Diploma Degree in Business Administration or above.
• New graduates or experience in Customer Service or Insurance preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Physically fit to carry out duties.

• Build a customer-oriented focus by providing quality actions and resolutions to customer concerns and queries.
• Follow communication/update expectations with clients in accordance with Nextcare policies.
• Answer inbound calls and assist customers with specific inquiries.
• Build customer interest in the services and products offered by the company.
• Provide personalized customer service at the highest level.
• Update existing databases with changes and the status of customers.
• Document details of telephone conversations and actions taken.
• Follow up on calls with clerical duties including faxing, filling paperwork, and liaising with other departments.
• Analyze various problem parts properly and develop logical solutions.
• Train and nurture junior Call Centre Agents to maximize quality calls and customer service delivery.

• Diploma Degree in Business Administration or above.
• New graduates or experience in Customer Service or Insurance preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Physically fit to carry out duties.

• Respond to telephone inquiries about the company's services following standard scripts and procedures.
• Ensure calls are answered in a timely manner and handled effectively.
• Document all details of telephone conversations and actions taken.
• Guide and train junior Call Center Agents to maximize the quality of service.
• Build customer interest in our services and products.
• Maintain existing databases with updates on each customer status.

• Diploma Degree in Business Administration or higher.
• New graduates are welcome; experience in customer service or insurance is preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage physical demands of the role.

Job Title: Call Center Employee

Working Days: 6 days with variable shifts

Working Hours: 9 hours

Job Description:

We are looking for an enthusiastic and dedicated Call Center Employee to join our influencer marketing agency. The ideal candidate will be responsible for contacting influencers, coordinating visits, and managing coverage tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

- Contacting influencers via phone, email, and social media to schedule visits and coverage tasks.

- Coordinating and managing influencer visits, ensuring that all logistics run smoothly.

- Providing detailed information about our campaigns and answering any questions influencers may have.

- Maintaining accurate records of all interactions and scheduled visits.

- Collaborating with the marketing team to ensure the smooth execution of influencer campaigns.

- Following up with influencers to gather feedback and ensure satisfaction.

- Addressing any issues or concerns that may arise during the coordination process.

• Customer reception and responding to their inquiries politely.
• Providing accurate information about services.
• Recording customer data.
• Achieving goals
• Females only required
• Evening shift