Italian Speaking Host

About the Role

Al Khozama Investment is seeking an Italian-Speaking Host for a full-time position. This role focuses on providing a professional and personalized welcome to all guests, with a particular emphasis on supporting Italian-speaking visitors. The Host serves as the initial point of contact, ensuring a positive arrival experience that aligns with the restaurant's identity and hospitality standards.

Key Responsibilities

• Welcome and greet guests in a friendly, professional, and engaging manner.
• Communicate fluently with Italian-speaking guests and assist them throughout their arrival.
• Manage guest arrivals and coordinate with the host team regarding reservations and seating arrangements.
• Open doors and assist guests with entering and exiting the restaurant premises.
• Maintain a strong and professional presence at the restaurant entrance at all times.
• Respond to guest inquiries and provide accurate information about the restaurant.
• Ensure a seamless guest experience through effective coordination with the front-of-house team.
• Handle guest requests professionally and escalate any concerns to management as needed.
• Maintain excellent grooming, appearance, and professional conduct in accordance with establishment standards.

Required Qualifications and Skills

• Previous experience in luxury restaurants, hotels, or premium hospitality establishments is preferred.
• Excellent communication and interpersonal skills are essential for this role.
• Strong guest relations and customer service orientation.
• Confident, well-presented, approachable, and personable demeanor.
• Ability to work effectively in a dynamic and multicultural hospitality environment.
• Demonstrated understanding of luxury service standards and guest expectations.

Work Environment

This full-time position operates within a dynamic hospitality setting, requiring active engagement with guests and coordination with a diverse front-of-house team. The role demands a consistent professional presence and adherence to high service standards.

Application Process

Candidates who meet the specified requirements are encouraged to apply for this role.