Call Center Agent Jobs for Fresh Graduates in Saudi Arabia

Job Role Summary The Operations and Sales Assistant works as a vital team member to ensure the highest levels of sales and provide an exceptional shopping experience for customers. The job holder is committed to accurately representing the company's standards, minimizing inventory loss risks, and ensuring legal and administrative safety for branches in coordination with the Human Resources and Administration Department. Main Responsibilities Customer Service: Welcoming visitors in a friendly manner, providing professional advice on products, and suggesting suitable options to meet their needs. Financial Operations: Completing accounting processes and following the proper procedures in managing cash registers (Cashier) and assisting in pricing goods. Sales Activation: Implementing guidelines for displaying brands and focusing on best-selling products to increase productivity. Visual Display: Continuously caring for display areas and the sales floor, and executing the exhibition supervisor's directives to improve overall appearance. Inventory Management: Committing to all company procedures to minimize loss and damage, and ensuring accurate unloading, transfer, and receipt of goods. Organization and Cleanliness: Taking full responsibility for the arrangement of the showroom and storage, and ensuring smooth product transfer from the internal warehouse. Operational Flexibility: Working on a shift basis (morning/evening) and executing any additional tasks that serve the interests of the exhibition. Qualifications and Experience Required Minimum high school diploma or equivalent. Previous experience in sales, preferably in the retail sector. Basic proficiency in using computer programs. Skills and Personal Attributes Exceptional communication and coordination skills with colleagues and customers. Ability to work as part of a team to achieve common goals. High accuracy and attention to detail. Flexibility and adaptability to fast-changing work variables throughout the day. Ability to withstand work pressure and manage multiple tasks effectively.

A distinguished host is required to join the team to provide exceptional customer service and welcome guests in a professional and friendly manner. The candidate will be responsible for managing reception operations, coordinating appointments, answering phone and email inquiries, and ensuring the comfort of visitors and directing them to the appropriate departments. We are looking for someone with excellent communication skills, the ability to work under pressure, proficiency in using computers and administrative systems, a neat appearance, and a commitment to the highest standards of professional service.

We are looking for an outstanding receptionist to join our team, who will be responsible for welcoming visitors and clients in a professional and courteous manner, responding to phone inquiries, and directing calls to the appropriate departments. The position requires excellent communication skills in both Arabic and English, the ability to handle basic computer systems, and manage appointments. The ideal candidate should have a neat professional appearance, the ability to work under pressure, and high organizational skills to ensure the smooth operation of the reception area.

Are you passionate about authentic hospitality and believe that a smile is the beginning of every wonderful experience? In our luxurious Japanese restaurant in the heart of Al-Yasmeen neighborhood in Riyadh, we are not looking for a traditional receptionist; we are looking for a "Happiness Maker" who will be the bright face of our brand and the starting point for an unforgettable dining journey for our guests. Who is the Happiness Maker we are looking for? You are a person with a friendly personality and a striking presence, who finds true joy in welcoming guests and making them feel special from the moment they enter. You have the ability to manage reservations with excellence and present a professional image that reflects the authenticity of Japanese hospitality. Main tasks and responsibilities: Welcome guests with a warm smile and a greeting that reflects the generosity of hospitality. Efficiently manage and organize restaurant reservations via phone and online platforms. Direct guests to their tables and present the initial menu. Respond to all guest inquiries in a professional manner and provide accurate information about the restaurant and the menu. Continuously coordinate with the service and kitchen team to ensure a smooth experience for guests. Keep the reception area clean and organized to reflect the restaurant's upscale image. Contribute to creating a positive and comfortable atmosphere for all diners. Required qualifications and skills: A person with tact, calmness, and the ability to handle various situations with a smile. Excellent communication skills in Arabic (and English is considered a strong additional advantage). Previous experience in reception or customer service, preferably in the restaurant or luxury hotel sector. Ability to use electronic reservation systems and handle office equipment. A neat and professional appearance that aligns with the restaurant's identity. Flexibility and the ability to work within a harmonious team. Job details: Location: Al-Yasmeen neighborhood, Riyadh. Working hours: 8 hours a day. Working days: 6 days a week. Weekly vacation: One day in the middle of the week (to be determined at the interview). What do we offer you? A competitive salary and an inspiring and upscale work environment. An opportunity to be part of a distinctive Japanese brand. Opportunities for professional development and growth within the company and mobility between departments. If you see yourself as the "Happiness Maker" we are looking for, do not hesitate to get in touch.

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

• Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
• Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
• Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
• Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
• Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

• High school diploma or equivalent is required.
• A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
• A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
• Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
• Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
• Meticulous attention to detail, punctuality, and reliable attendance.
• Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

Join Sunbulah Group as a Sales Representative!
Are you passionate about building relationships and driving customer satisfaction? We are looking for a dynamic Sales Representative to join our team in Riyadh.

Key Responsibilities:

• Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
• Oversee and develop existing business within assigned customers/territory.
• Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
• Conduct intense prospecting of new customers and develop a targeted list with managerial support.
• Process new customer acquisitions and manage administration prerequisites.
• Ensure effective follow-up on orders and deliveries while providing optimal customer service.
• Track, analyze, and report on sales goals and objectives on a daily basis.
• Handle customer inquiries and complaints promptly and accurately.
• Provide appropriate product selections and quotations based on customer inquiries.
• Confirm customer balances, manage payment collections as per company policy.
• Gather market intelligence on competitive activities and report findings to management.
• Participate in team meetings and training sessions as directed by the sales manager.
• Adhere to corporate integrity and values while ensuring compliance with company policies.

At Sunbulah Group, we are dedicated to exceeding expectations for quality, promptness, and reliability in our service. Join us and be a part of our commitment to customer satisfaction!

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

• Provide a wide range of services that guide guests throughout their entire stay.
• Take initiative to create memorable and unique guest experiences.
• Handle operational needs and complete necessary reports.
• Respond to and fulfill guest requests.
• Share highlights of the local area with guests.
• Ensure a safe working environment.
• Adhere to company policies and procedures.
• Maintain the confidentiality of guest and company information.
• Protect company assets.
• Maintain quality standards in all guest interactions and operations.
• Maintain a professional uniform and appearance.
• Conduct professional communications with guests and colleagues.

Qualifications and Requirements

• High school diploma or equivalent.
• No relevant work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Guest services
• Customer service
• Handling operational needs
• Managing guest requests
• Reporting
• Knowledge of local area highlights
• Commitment to a safe working environment
• Adherence to company policies and procedures
• Maintaining confidentiality
• Protecting company assets
• Maintaining quality standards
• Professional uniform and appearance
• Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

Join Our Team as a Receptionist!
We are seeking a dedicated and professional Receptionist to be part of our team at Dolphin Beach. This is an exciting opportunity for a motivated individual to contribute to our operations and ensure a welcoming environment for our guests.

Key Responsibilities:

• Managing front desk activities and welcoming guests.
• Handling inquiries and providing information about services.
• Maintaining records and coordinating communications.

Qualifications:

• Must be a Saudi national.
• Bachelor's degree in Business Administration, Hospitality, or Tourism.
• Strong communication and interpersonal skills.

How to Apply:
To apply, please send your resume to the email provided.