Operations Manager📣 Job Ad

Join Enova Facilities Management Services *** as an Operation Manager!

We are seeking a dynamic Operation Manager who will play a vital role in developing and implementing strategies to meet our organizational objectives. This position offers a great opportunity to lead a dedicated team and oversee effective operational processes.

Roles & Responsibilities:

• Develop and implement operational strategies and plans.
• Supervise daily operational activities to align with company goals.
• Monitor operational performance metrics and drive improvements.
• Manage resources efficiently including budget and personnel.
• Ensure compliance with regulations and safety standards.
• Lead and mentor a team for optimal performance.
• Handle complex operational issues and emergencies.
• Collaborate with other departments for seamless operations.
• Prepare and present operational reports with updates and recommendations.
• Drive continuous improvement initiatives.

Minimum Qualifications and Knowledge:

• Bachelor's degree in Mechanical/Electrical Engineering or related field.
• 10+ years of experience in the relevant field.

Job-specific Skills:

• Strong leadership and team management skills.
• Proficiency in operational management software.
• Excellent communication and interpersonal abilities.
• Advanced problem-solving and decision-making skills.
• Effective budget and resource management experience.
• Knowledge of regulatory requirements and operational practices.
• Ability to implement improvement initiatives.
• Proficiency in Microsoft Office Suite.

Join Soum as an Operations Manager – Autos!
At Soum, we are on a mission to revolutionize e-commerce in the MENA region by creating a seamless and trustworthy marketplace for buying and selling second-hand products. Since our launch in July 2021, we have rapidly expanded and proudly ranked among the Top 10 LinkedIn Startups in Saudi Arabia for 2024.

About the Role:
The Operations Manager – Autos will oversee the operational infrastructure of Soum’s automotive division, ensuring optimized processes and enhancing customer satisfaction. You will manage dealership managers, inspectors, logistics, order management, customer service, and telesales, driving efficiency and innovation across the board.

Key Responsibilities:

• Manage dealership partnerships, ensuring compliance and smooth onboarding.
• Optimize vehicle inspection processes for accuracy and efficiency.
• Streamline order management workflows for fast processing.
• Enhance customer service and telesales operations to improve sales conversion.
• Develop and implement operational strategies that drive efficiency.
• Monitor KPIs and identify bottlenecks to improve performance.
• Collaborate with cross-functional teams to improve the overall customer journey.
• Lead and mentor a high-performing team, fostering a culture of results-driven excellence.

Requirements:

• 5+ years of experience in operations, preferably in automotive, marketplace, or supply chain, with at least 2 years in a leadership role.
• Proven ability to manage large-scale operations with multiple functions.
• Strong leadership skills with a track record in team management.
• Deep understanding of supply chain and logistics.
• Data-driven approach to optimizing workflows.
• Excellent problem-solving abilities and cross-functional collaboration experience.

Why Join Us?

• Take the lead in shaping operations at a fast-growing re-commerce platform.
• Enjoy autonomy in driving innovation and efficiency.
• Work with a dynamic and fast-paced team.

Join our dynamic startup as an Operations Manager! We are revolutionizing the construction material industry by selling products through an innovative e-commerce platform. In this pivotal role, you will be responsible for leading and refining our operations to ensure exceptional efficiency and scalability. Key Responsibilities:

• Supply Chain & Vendor Management: Build and manage relationships with suppliers, manufacturers, and distributors. Negotiate contracts for cost efficiency and reliability.
• Logistics & Fulfillment: Design warehousing and last-mile delivery solutions, ensuring prompt and accurate order fulfillment.
• Customer Experience & Support: Implement processes for managing customer inquiries and returns, enhancing post-purchase experience.
• Process Optimization & Scalability: Refine workflows to boost operational efficiency and implement technology solutions to automate processes.
• Team Leadership & Hiring: Recruit and manage a high-performing operations team, fostering a culture of accountability and innovation.

Job Qualifications:

• 5+ years of experience in operations, supply chain, or logistics, ideally within e-commerce, particularly in construction or building materials.
• Record of scaling operations for an online marketplace or B2B platform.
• Experience with vendor negotiations and inventory management.

Skills & Traits:

• Strong analytical and problem-solving abilities.
• Execution-focused mindset suitable for a fast-paced startup.
• Familiarity with e-commerce platforms and operational tools is a plus.

Entrepreneurial Mindset: Passion for leveraging technology to innovate the construction industry and versatility in handling various responsibilities from strategic planning to execution.