Travel Agency Manager Jobs in Jeddah

About the Role

Ethra Human Resources is seeking a Tourism Manager on behalf of its client. This position will lead the company's overall operations and spearhead business growth initiatives, reporting directly to the Board of Directors. The role requires a hands-on leader experienced in managing daily operations, supervising teams, cultivating strategic partnerships, and driving revenue growth across tourism and cultural projects. This is a key role for overseeing operational performance, business development, and external stakeholder relationships to ensure seamless execution and sustainable organizational growth within Saudi Arabia's tourism sector.

Key Responsibilities

• Lead and oversee the company's daily operations and all business activities.
• Develop and execute comprehensive business growth and expansion strategies.
• Build and maintain strong partnerships with clients and key stakeholders.
• Supervise and ensure optimal operational performance across all projects and locations.
• Manage and provide support to internal teams and external outsourced service providers.
• Represent the company effectively in meetings, industry events, and new business opportunities.
• Monitor financial and operational performance, providing detailed reports to the Board of Directors.
• Identify and capitalize on new revenue opportunities and explore emerging market channels.
• Ensure the delivery of high service quality and maintain exceptional customer satisfaction levels.
• Develop annual plans, set targets, and implement operational improvements to enhance efficiency.
• Support the company's long-term vision and contribute to overall organizational growth.

Qualifications and Requirements

• A minimum of 8 to 12 years of progressive experience in management, operations, or business development roles.
• Previous experience within the tourism, hospitality, events, or closely related industries is highly preferred.
• Demonstrated proven experience in leadership and successfully managing teams.
• A strong background in business growth strategies and effective partnership development.
• Fluency in both English and Arabic is essential.
• Must be based in Jeddah or possess a strong understanding of the Western Region market.
• The ability to manage both strategic responsibilities and day-to-day operational demands.

Required Skills

• Management and Operations
• Business Development and Partnership Development
• Tourism, Hospitality, and Events Industry Expertise
• Leadership and Team Management
• Relationship Building and Networking
• Strategic Planning
• Operational Performance Management
• Revenue Growth Strategies
• Customer Satisfaction Enhancement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. A strong existing network and proven relationship-building skills are considered an advantage for this role.

About the Role
Samaya Investment Company is seeking a visionary and dynamic Marketing Manager for Cultural Projects & Museums to lead the marketing strategies and elevate the visitor experience for our unique cultural landmarks and museum projects located in the holy cities of Makkah and Madinah.

Key Responsibilities

• Strategic Planning: Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.
• Strategic Partnerships & Alliances: Establish, negotiate, and maintain strong B2B partnerships with Hajj & Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.
• Team Leadership: Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.
• Performance & Revenue Drive: Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.
• Tourism & Experience Marketing: Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).
• Pilgrim Segment Targeting: Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.
• Omnichannel Coordination: Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.
• Stakeholder & Corporate Representation: Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.
• Seasonal Campaigns: Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan & Hajj), and cultural events to consistently drive peak foot traffic.

Qualifications & Requirements

• Experience: Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.
• Market Knowledge & Network: Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj & Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.
• Leadership: Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.
• Technical Skills: Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.
• Language: Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.