Operations manager Jobs in Madinah

Join Nokia Al Saudia as a NOC FO Operations Manager!
As a pivotal member of our team, you will lead the Network Operations Center Front Office team to ensure smooth monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies.

Key Responsibilities:

• Operational Management: Oversee daily NOC Front Office operations, ensuring 24/7 network monitoring and incident detection.
• Incident Management: Manage logging, diagnosis, and resolution of network incidents, escalating as necessary.
• Process & Procedure Implementation: Develop and enhance SOPs and escalation protocols for seamless operations.
• Communication & Coordination: Serve as the primary liaison during outages, providing timely management updates.
• Performance Monitoring & Reporting: Utilize monitoring tools to prepare regular performance reports for leadership.
• Team Leadership: Lead and mentor NOC analysts, managing shift schedules and fostering collaboration.
• Compliance & Quality Assurance: Ensure adherence to industry standards and conduct audits.
• Digital Transformation & Automation: Advocate for automation initiatives and ensure compliance.

Required Skills & Qualifications:

• Extensive experience in network operations with proven leadership in a NOC environment.
• Strong technical understanding of RAN infrastructure and network protocols.
• Excellent analytical and troubleshooting skills.
• Strong communication and leadership abilities.
• Degree in Engineering, Telecommunications or related field; vendor certifications preferred.

If you are passionate about driving operational excellence in telecommunications, we encourage you to apply!

Join Accor, a leader in the hospitality industry, at Novotel Madinah:
We are looking for a Director of Operations / Operations Manager with a strong background in rooms division. In this key leadership role, you will oversee all aspects of hotel operations, especially room management, to ensure exceptional guest experiences and optimal financial performance.

Key Responsibilities:

• Develop and implement strategic plans to enhance operational efficiency and profitability across all departments.
• Lead and mentor a diverse team, fostering a culture of excellence and continuous improvement.
• Manage financial operations, including budgeting, forecasting, and cost control.
• Drive revenue management strategies to optimize room rates and occupancy levels.
• Ensure compliance with industry standards and company policies.
• Enhance guest satisfaction and loyalty through collaboration with department heads.
• Maintain quality control systems to uphold service standards.
• Analyze performance metrics and guest feedback for improvements.
• Represent the hotel at community events to build reputation and partnerships.

Qualifications:

• Proven experience in hotel operations management, particularly in rooms division.
• Bachelor's degree in Hospitality Management or related field; advanced degree preferred.
• Exceptional leadership skills with the ability to inspire teams.
• Strong financial expertise in budgeting and revenue management.
• Outstanding problem-solving and decision-making abilities.
• Proficiency in hotel management software and systems.
• Fluency in English and Arabic; additional languages are advantageous.

This role is for Saudi Nationals only, in line with our commitment to local employment and development.