Operations manager Jobs in Madinah

Join Burjline Builders as an Operations Manager!
We're looking for a skilled professional to manage our operations in a dynamic environment. This role is critical as we launch a digital platform connecting shipping companies with transportation drivers, facilitating efficient shipment processes.

Key Responsibilities:

• Oversee the full launch and daily operations of our digital platform.
• Build core processes including registration, orders, and shipment tracking.
• Coordinate with tech teams to ensure operations align with platform requirements.
• Develop a robust driver database with classifications.
• Monitor operational performance and improve matching efficiency.
• Engage with logistics partners and governmental entities as required.
• Prepare regular performance reports on key operations metrics.

Job Requirements:

• Minimum of 3 years’ experience in operational or digital service project management.
• Solid understanding of the land transportation sector.
• Proven ability to manage multiple teams effectively.
• Strong communication skills with clients and partners.
• Familiarity with project management tools and shipment tracking technologies.
• Education: Bachelor’s degree in Business Administration, Logistics, or a related field.

Skills:

• Capability to handle both fieldwork and executive tasks.
• Strong decision-making and data analysis skills.
• Leadership skills for managing organized teams.
• Proficient in Excel, Notion, Trello, and Google Workspace.

Join Burjline Builders as an Operations Manager in Medina!
We are seeking an enthusiastic and skilled Operations Manager to drive our logistics and transportation projects. Burjline Builders is committed to revolutionizing shipping by connecting clients with reliable transportation partners.

Project Nature:
A digital platform that connects shipping companies and individuals with heavy and medium land transportation drivers. Key features include order brokerage, operations management, shipment tracking, and real-time pricing.

Job Requirements:

• Minimum of 3 years’ experience in managing operational or digital service projects.
• Solid understanding of the land transportation sector (direct or indirect experience is a plus).
• Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).
• Capability to build and document processes from scratch.
• Strong communication skills with all parties involved: drivers, clients, and partners.
• Good knowledge of project management tools and shipment tracking technologies.
• Experience in fast-growing environments or startups.

Key Responsibilities:

• Oversee the full launch and daily operations of the digital platform.
• Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).
• Coordinate with tech teams to ensure platform alignment with daily operational requirements.
• Develop a driver database with shipment and vehicle classifications.
• Monitor daily operational performance and improve driver-client matching efficiency.
• Develop operational policies (insurance, collection, safety, support, evaluation).
• Engage with logistics partners and governmental entities when needed.
• Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Logistics, or a related field.
• Experience: Hands-on operational experience in brokerage, delivery, or transportation projects.
• Preference for candidates familiar with the Saudi or GCC land transportation market.

Skills:

• Ability to handle fieldwork and executive tasks simultaneously.
• Strong decision-making and on-ground data analysis skills.
• Leadership skills in building and managing organized teams for drivers, customers, and operations.
• Proficiency in tools such as Excel, Notion, Trello, Google Workspace.