Join Mufeed as an Operation Manager!مفيد ® | MUFEED is seeking a skilled Operation Manager on a temporary contract basis to manage and operate a project within the event and project management sector.
Responsibilities during the planning phase:- Prepare and implement detailed operational plans.
- Conduct on-site studies and translate them into operational layouts (entrances, exits, pathways, visitor experience).
- Estimate capacity and develop flow plans.
- Manage ticketing, registration, and permits.
- Prepare contingency and risk management plans.
- Coordinate with stakeholders (security, civil defense, government entities, suppliers).
- Manage budget and resources allocation.
- Create work schedules (Run Sheet, Shift Plan).
Responsibilities during operation:- Oversee crowd management and control access.
- Supervise operational staff (organizers, supervisors, security, safety).
- Respond to incidents promptly and effectively.
- Ensure operational readiness.
- Coordinate directly with project management and relevant parties.
- Monitor performance indicators (KPIs) such as waiting times and visitor flow.
- Ensure a seamless visitor experience.
Responsibilities during closing:- Inventory and hand over operational assets (barriers, equipment, devices).
- Prepare a closing report (numbers, achievements, notes, pictures).
- Document lessons learned and provide evaluations of team and supplier performance with recommendations for improvement.
Required skills and experiences:- Minimum 23 years of experience in event and project management.
- Thorough knowledge of crowd planning, visitor experience, and risk management.
- Familiarity with logistics management (site setup, supply chain).
- Understanding of ticketing, registration, and permit systems.
- Proficient in preparing daily operational reports and final reports.
- Ability to create precise visitor counting mechanisms.
- Professional interaction with the team to ensure quality performance.
- Familiar with project management tools (MS Project, task management systems, Excel).
Notes:- This position is for freelancers.
- Duration: 2 to 4 months.
- Must be available for travel within the Kingdom.
- Immediate availability for full-time work.
