Customer Complaints Clerk📣 Job Ad
in H. M. Al Rugaib & Sons Trading Co.
1 day ago
1 day agoShare
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Al-Ahsa |
Join Our Team as a Customer Service Representative!
We are seeking a friendly and motivated Customer Service Representative to join our team at H. M. Al Rugaib & Sons Trading Co. This role is pivotal in providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
Qualifications:
We are seeking a friendly and motivated Customer Service Representative to join our team at H. M. Al Rugaib & Sons Trading Co. This role is pivotal in providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order status, and troubleshooting.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to enhance the customer experience.
- Continuously improve service processes and procedures.
Qualifications:
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
Requirements
- Open for all nationalities
- No experience required
4,500 / Month
