Customer Service Representative

About Uplift
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions.

About Our Client
Join a forward-thinking technology company shaping the future of workstations and commercial hardware solutions. We are looking for a talented Executive Secretary for our client's growing team.

About the Role:
Provide high-level administrative support to the CEO, ensuring smooth day-to-day operations, effective communication, and optimal time management.

Job Responsibilities:

• Calendar Management & Appointment Scheduling: Coordinate and maintain the CEO’s calendar (meetings, calls, site visits); issue reminders and gather all required materials in advance.
• Internal & External Communication: Screen and direct incoming calls; draft and send emails on behalf of CEO; welcome visitors: prepare meeting rooms, arrange refreshments and materials; manage postal correspondence and electronic communications.
• Document & Report Preparation: Draft and circulate minutes of meetings; prepare presentations (PowerPoint), periodic reports, and executive summaries; proofread and verify accuracy of official documents.
• Travel & Event Coordination: Book travel (air, rail), accommodation, and manage detailed itineraries; organize in-house and off-site events (workshops, conferences, board meetings).
• File & Records Management: Implement and maintain both electronic and paper filing systems; track various company contracts and permit expirations; remind the CEO of renewal deadlines.
• General Administrative Support: Process purchase requests, expense reports, and petty cash transactions; monitor execution of the CEO’s decisions by liaising with relevant departments.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Secretarial Studies, or related field.
• Minimum 3 years of prior experience in executive secretarial roles or high-level administrative support.
• Fluency in English written and spoken is a must.
• Fluency in Arabic written and spoken (preferred).

Skills:

• Exceptional organizational skills and time management.
• Attention to detail and high degree of accuracy.
• Ability to prioritize tasks and work under pressure.
• Strong verbal and written communication abilities.
• Advanced proficiency in Microsoft Office Suite.
• Adaptability and quick response to changing schedules and priorities.

Benefits:
Be part of a dynamic, innovation-driven environment, working on impactful technology solutions, collaborating with high-performing teams.

We are looking for a secretary for full-time work, who has high organizational skills and proficiency in Arabic and English. Her tasks include managing correspondence and calls, organizing appointments and meetings, and archiving files and documents professionally. She should have experience in using Microsoft Office programs, the ability to handle multiple tasks efficiently while maintaining complete confidentiality, in addition to sufficient technical experience to deal with technical staff.