Reservations Agent📣 Job Ad
in Rayhaan Hotels & Resorts3 days ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Khobar |
Job Summary:
We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs, handle inquiries, and provide excellent customer service.
Job Responsibility:
Candidate Requirements:
Skills:
We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs, handle inquiries, and provide excellent customer service.
Job Responsibility:
- Answer incoming calls and assist customers with booking reservations.
- Provide information about availability, pricing, and policies.
- Process reservations accurately and efficiently.
- Handle customer inquiries and resolve any issues or complaints.
- Coordinate with other departments to ensure smooth booking processes.
- Maintain accurate records of reservations and customer interactions.
Candidate Requirements:
- Proven experience as a Reservation Agent or similar role.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Familiarity with reservation systems and booking software.
- Ability to work well in a team.
Skills:
- Excellent communication skills
- Customer service orientation
- Ability to multitask and work under pressure
- Strong problem-solving skills
- Attention to detail
- Knowledge of reservation systems and software
- Ability to work in a team
- Time management
- Conflict resolution skills
- Sales skills
Requirements
- Open for all nationalities
- Requires 0-1 Year experience