Receptionist📣 Job Ad
in Banyan Tree1 day ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Ula |
Job Overview
Join Banyan Tree AlUla, an exquisite desert retreat that embodies the pinnacle of luxury in AlUla, Saudi Arabia. As a Front Office Agent, you will be at the forefront of our guest experience, ensuring seamless check-in and check-out processes while providing exceptional customer service.
Key Responsibilities:
Qualifications:
Embrace this opportunity to enhance your career in hospitality with Banyan Tree.
Join Banyan Tree AlUla, an exquisite desert retreat that embodies the pinnacle of luxury in AlUla, Saudi Arabia. As a Front Office Agent, you will be at the forefront of our guest experience, ensuring seamless check-in and check-out processes while providing exceptional customer service.
Key Responsibilities:
- Register and accommodate all guest arrivals according to established procedures.
- Execute check-in, check-out, and room change procedures accurately in the hotel system.
- Manage cashier float and maintain accurate daily reports of all transactions.
- Assist guests with currency exchange and address any inquiries.
- Stay informed on accounting procedures and special promotion programs.
- Handle guest complaints with professionalism, referring to supervisors when necessary.
- Prepare detailed reports for night audits and ensure all front desk areas meet cleanliness standards.
- Adhere to health and safety policies while performing related duties.
Qualifications:
- Strong written and verbal communication skills in English and Arabic.
- Minimum of 2 years experience in Guest Relations, preferably in a 4 or 5-star hotel.
- Ability to work cohesively within a multicultural team and provide exceptional guest service.
Embrace this opportunity to enhance your career in hospitality with Banyan Tree.
Requirements
- Requires 0-1 Year experience