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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Ula
Job Overview
Join Banyan Tree AlUla, an exquisite desert retreat that embodies the pinnacle of luxury in AlUla, Saudi Arabia. As a Front Office Agent, you will be at the forefront of our guest experience, ensuring seamless check-in and check-out processes while providing exceptional customer service.

Key Responsibilities:
  • Register and accommodate all guest arrivals according to established procedures.
  • Execute check-in, check-out, and room change procedures accurately in the hotel system.
  • Manage cashier float and maintain accurate daily reports of all transactions.
  • Assist guests with currency exchange and address any inquiries.
  • Stay informed on accounting procedures and special promotion programs.
  • Handle guest complaints with professionalism, referring to supervisors when necessary.
  • Prepare detailed reports for night audits and ensure all front desk areas meet cleanliness standards.
  • Adhere to health and safety policies while performing related duties.

Qualifications:
  • Strong written and verbal communication skills in English and Arabic.
  • Minimum of 2 years experience in Guest Relations, preferably in a 4 or 5-star hotel.
  • Ability to work cohesively within a multicultural team and provide exceptional guest service.

Embrace this opportunity to enhance your career in hospitality with Banyan Tree.

Requirements

  • Requires 0-1 Year experience
Saud
BANYAN TREE

About BANYAN TREE


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breifcase0-1 years

locationAl Ula

9 days ago