Customer Services Manager

Join Ajdan Real Estate Development Company as a Customer Care Manager!
As a Customer Service Manager, you will oversee and lead a dedicated team of customer service representatives. Your primary goal will be to ensure the delivery of exceptional support to our customers through various communication channels, including phone, email, and chat.

Key Responsibilities:

• Monitor and enhance customer support procedures.
• Collaborate with sales and product development departments to tackle customer issues and provide insights for improvement.
• Shape and implement effective customer service policies and procedures.
• Drive team engagement and performance to boost customer satisfaction.

Essential Skills:

• Exceptional verbal and written communication skills.
• Adaptability and flexibility in dynamic environments.
• Strong problem-solving abilities.

Preferred Qualifications:

• 812 years of experience in customer service management.
• Bachelor's degree or diploma.
• Residing in Saudi Arabia.

Here's the resulting JSON: ```json { "originalTextLanguage": "Arabic", "translatedText": "Peace be upon you.

We are looking for a warehouse keeper who will perform the following tasks:

1. Receiving materials and goods:
• Verifying quantities and quality according to required specifications.
• Recording documents and invoices related to incoming materials.

2. Storing goods:
• Organizing materials in the warehouse according to a specific system to facilitate access to them.
• Ensuring that materials are stored in a way that preserves their quality and safety.

3. Issuing materials and goods:
• Preparing orders and delivering the requested materials to different departments.
• Accurately documenting issuance processes.

4. Inventory management:
• Monitoring inventory levels to ensure availability of required quantities and prevent shortages or excess.
• Conducting periodic monthly and annual inventories and verifying record accuracy.

5. Documentation:
• Updating inventory records using inventory management systems or manual tables.
• Keeping clear records of all operations within the warehouse.

6. Coordination with other departments:
• Collaborating with the purchasing department to ensure timely delivery of required materials.
• Reporting any issues or needs related to inventory to management.

7. Maintaining security and safety:
• Ensuring the application of safety standards in the warehouse.
• Supervising cleanliness and organization in the warehouse at all times.

8. Dealing with teams:
• Supervising warehouse workers and assigning tasks to them.
• Training new employees on warehouse policies and procedures." } ```

A business manager with at least 5 years of experience in business management is required, possessing outstanding leadership skills and the ability to make strategic decisions. The candidate must hold a bachelor's degree in business administration or equivalent, with proficiency in both Arabic and English and experience in using Microsoft Office programs. Main tasks: • Develop and implement the company's strategic plans • Manage and develop the team and improve performance • Analyze financial data and prepare periodic reports • Develop relationships with clients and suppliers • Manage budgets and improve operational efficiency • Monitor key performance indicators and achieve financial goals • Represent the company in meetings and important events.