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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join our dynamic team as a Digital Retail Sales Manager. At Tamweel Aloula, you play a crucial role in leading our digital sales efforts and ensuring an exceptional customer experience. Your responsibilities will include:
  • Team Management:
    • Recruit, train, and manage a team of digital sales representatives.
    • Set clear performance goals and KPIs for the team.
    • Provide coaching and mentoring to enhance team performance.
    • Monitor calls and digital interactions to maintain quality standards.
  • Sales Strategy and Execution:
    • Develop and implement digital sales strategies to achieve targets.
    • Collaborate with marketing teams to align campaigns and promotions with sales efforts.
    • Analyze customer data and sales metrics to identify opportunities for growth.
  • Performance Monitoring:
    • Track and report on the team’s sales performance and metrics.
    • Ensure the team meets or exceeds monthly and quarterly sales targets.
    • Identify areas for improvement and adjust strategies as needed.
    • Generate regular reports for senior management on sales progress.
  • Customer Relationship Management:
    • Ensure high levels of customer satisfaction through effective communication and service.
    • Handle escalated customer issues and provide solutions.
    • Maintain strong relationships with key clients and stakeholders.
  • Collaboration and Innovation:
    • Work closely with cross-functional teams such as marketing, product development, Risk, Finance, and IT.
    • Stay informed on industry trends and competitor activities.
    • Innovate and implement new techniques for effective digital sales.
Qualifications:
  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Proven experience in digital sales within the financial services sector (35 years in a management role).
  • Strong leadership and motivational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in fintech core systems and digital sales tools.
  • Analytical mindset with problem-solving abilities.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Tamweel Aloula - تمويل الأولى

About Tamweel Aloula - تمويل الأولى


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