Customer Services Manager📣 Job Ad

About the Role
The Human Resources & Admin Manager (Saudi National) will play a pivotal leadership role in the Human Resources and Administration functions during the startup project stage and will continue to do so as commercial operations commence for the Business Unit in Jazan.

Responsibilities:
Human Resources:

• Act as the lead advisor to the Project Team on employment related matters in KSA.
• Design, propose, and implement human resources strategies, guidelines, and procedures for the Business Unit within corporate strategies and policy frameworks.
• Set-up HR policies and procedures in line with Group HR policies and the regulations in KSA.
• Execute recruitment aligned with the manpower plan needed for business operations.
• Organize training for positions that require competency for commercial operations.
• Develop guidelines to assist line management in HR policy implementation, including training programs and performance appraisals.
• Provide leadership and support to managers in addressing human resources issues.
• Prepare headcount and staff cost budgets and monitor compliance.
• Supervise HR services to ensure recruitment and development of a qualified team.

Administration:

• Manage administration functions related to facilities, fleet management, staff transportation, accommodation, and canteen services.
• Establish guidelines and KPIs for service delivery.
• Prepare tender specifications for outsourced services.
• Prepare and monitor budgets for Administration services.
• Supervise Administration services to ensure recruitment and development of a motivated team.

Join Emerson as our Sales Manager!
Are you a strategic and influential leader ready to drive business growth in Saudi Arabia? At Emerson, we are seeking a proactive Sales Manager for the Western and Central regions to enhance our Pressure Management Business Unit (PRM). Your dedication will be pivotal in achieving our business goals and delivering exceptional customer value.

Responsibilities:

• Achieve the assigned order booking budget.
• Support monthly budget meetings and reports.
• Engage in strategic program execution and business development.
• Evaluate and prioritize RFQs, coordinating quotes with the Inside Sales team.
• Build strong customer relationships through site visits (6070% travel).
• Provide after-market support and assist in customer turnaround activities.
• Engage with customers for service agreements and spare part recommendations.
• Drive improvements in plant reliability and safety.
• Participate in budgeting processes and monthly operation reports.

Who You Are:

You communicate effectively and collaborate well.

Your decision-making is insightful, leading to effective solutions.

Qualifications:

• Bachelor’s degree in engineering or equivalent experience.
• Proven sales experience in Oil & Gas or related industries.
• Fluency in English; proficiency in Microsoft 365 is a must.
• Knowledge of Industrial and Natural Gas Regulators and Pressure Relief Valves is preferred.
• Arabic language skills are a plus.

Why Emerson?
We offer a work culture prioritizing employee wellbeing with flexible and competitive benefits including medical insurance, educational benefits, and flexible time-off plans. Join us to be part of a diverse and inclusive environment where every employee's contributions are valued and respected. Together, let's innovate and solve the biggest challenges of modern life.

Join Our Team as a Sales Account Executive!

Ninja is seeking a driven and ambitious Sales Account Executive to join our expanding team. In this role, you will be charged with building and maintaining relationships with potential partner restaurants and driving sales to achieve company goals. The ideal candidate thrives in a competitive environment and is passionate about delivering value to partners.

Key Responsibilities:

• Identify and prospect new partner restaurants through various research methods and networking channels.
• Engage with potential partners to understand their business needs and provide tailored solutions that align with Ninja's offerings.
• Develop and deliver compelling sales presentations and proposals to potential partners.
• Negotiate terms of partnership agreements and close deals in a timely manner.
• Coordinate with cross-functional teams to ensure a smooth onboarding process for new partners.
• Monitor sales metrics and report progress to management.
• Stay updated on industry trends and competitor actions to identify new opportunities.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in sales or account management.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical skills and attention to detail.
• Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets.
• Willingness to travel as needed for client meetings and industry events.