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SalarySalary 4,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Job Title: Customer Service Specialist

Job Description: Your role in this position includes setting and defining performance and quality indicators in customer service. You will participate in updating customer service procedures and manuals and developing programs to achieve high quality and professionalism. You need to identify the strengths and weaknesses in the current systems and prepare documents and reports related to customer service.

Main Duties and Responsibilities:
  • Conduct studies and analyses to determine key performance indicators.
  • Update customer service procedures and manuals and coordinate with various departments.
  • Develop innovative programs to ensure meeting customer expectations.
  • Analyze information to improve service quality.
  • Prepare documents and reports and provide suitable recommendations.

Skills: Use of computer applications.

Requirements

  • Females only
  • Females-only workplace
  • Requires 0-1 Year experience
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Masa Pest Control Foundation for Agricultural Pesticides

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