Customer Services Manager📣 Job Ad
in Santa Marta Marriott Resort Playa Dormida9 days ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join Our Team as a Customer Services Specialist!
At Santa Marta Marriott Resort Playa Dormida, we pride ourselves on providing exceptional service to our guests. As a Customer Services Specialist, you will be the first point of contact for our guests, handling inquiries and requests with professionalism and friendliness.
Key Responsibilities:
Qualifications:
Why Join Us?
At Marriott International, we value diversity and are committed to creating an inclusive culture. You'll have the opportunity to grow in a globally recognized company while contributing to a magical experience in hospitality.
We invite you to become part of our exceptional team!
At Santa Marta Marriott Resort Playa Dormida, we pride ourselves on providing exceptional service to our guests. As a Customer Services Specialist, you will be the first point of contact for our guests, handling inquiries and requests with professionalism and friendliness.
Key Responsibilities:
- Operate the telephone switchboard to handle calls.
- Process guest requests including wake-up calls and relay messages.
- Provide guests with information regarding hotel rooms, amenities, and local attractions.
- Address and resolve guest inquiries or issues promptly.
- Maintain accurate logs of requests and issues.
- Work collaboratively with other departments to ensure guest satisfaction.
- Follow company policies and procedures to ensure a professional appearance and service.
Qualifications:
- High school diploma or equivalent GED.
- No prior experience necessary; we welcome all applicants.
- Ability to communicate clearly and professionally.
Why Join Us?
At Marriott International, we value diversity and are committed to creating an inclusive culture. You'll have the opportunity to grow in a globally recognized company while contributing to a magical experience in hospitality.
We invite you to become part of our exceptional team!
Requirements
- Open for all nationalities
- Requires 0-1 Year experience