Government Relations Clerk

Join Bupa Arabia as a Call Center Manager!

At Bupa Arabia, we pride ourselves on our exceptional work environment that attracts talents and develops leaders. We are looking for a skilled Call Center Manager to oversee daily operations and enhance the customer experience.

Key Responsibilities:

• Ensure daily performance reports and dashboards are prepared for effective management.
• Analyze customer call trends and behavior to identify potential complaints.
• Implement and monitor the service unit plan for effective call handling and resolution.
• Develop and implement call center policies and procedures.
• Manage daily operations ensuring efficiency and compliance with company policies.
• Motivate and build the capability of the team through coaching and development.

Skills Required:

• Proven experience in customer service, preferably in telecommunications, insurance, or healthcare sectors.
• Excellent multitasking and stress management skills.
• Strong analytical, problem-solving, and troubleshooting abilities.
• Exceptional communication and leadership skills.

Join a company that aims to be the best healthcare provider in the Arab world! We continuously develop our people and motivate them to achieve higher performance.

Join ALESAYI HOLDING as a Textile Seller
As a part of our dynamic team, you will play a crucial role in serving our customers and driving sales through exceptional service.

Responsibilities:

• Welcome customers and assist them in selecting fabrics that meet their needs.
• Provide detailed information on the features and benefits of products.
• Handle customer inquiries and resolve any issues or complaints professionally.
• Accurately process transactions using the point-of-sale system.
• Understand the characteristics, uses, and care instructions for different types of fabrics.
• Ensure the store is clean, organized, and adequately stocked.
• Arrange and display products to showcase their features and attract customers.
• Work closely with team members to create a positive and productive work environment.

About ALESAYI HOLDING:
Founded in 1945, ALESAYI HOLDING is a leader in the textile industry with over 65 subsidiaries worldwide. We are committed to the growth of our employees and the welfare of society through philanthropy and community services.

Join Our Team as a Reservation Agent!
At ibis, ibis Styles, ibis budget, we are committed to developing Saudi talents through our Tamayyaz Nationalization Development Program. This role is essential in maximizing hotel revenue and ensuring guests enjoy the best possible experience.

Key Responsibilities:

• Greet guests over the phone in a friendly manner.
• Record reservation information accurately and inform departments of VIP arrivals.
• Utilize yield management to achieve maximum occupancy and average rates.
• Maintain high confidentiality regarding guest privacy and safety.
• Ensure compliance with corporate standards and guidelines.

Qualifications:

• Saudi Nationals only.
• Open to candidates with little to no work experience, including fresh graduates.
• Basic English skills are essential.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours as required.

We Value Diversity & Inclusion:
We strive to attract and promote diverse talent within our team. If you're passionate about the hospitality industry, we invite you to apply!