Housekeeper📣 Job Ad

Shangri-La Jeddah
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Job Summary:
The Housekeeping order taker ensures that the department handles the housekeeping communication system and guest communication politely and efficiently. Handles incoming/outgoing calls courteously and promptly and performs to the standards established by Shangri-La.

Responsibilities:

• Handling the safekeeping, recording, and collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment.
• Answering the telephone according to standards and recording incoming requests and messages in order to communicate this information to concerned parties in a timely fashion.
• Receiving Lost and Found items and recording and storing them as per standard.
• Maintaining control of Guest Supplies, preparing the needed supplies for requisitions and handling lost and found.
• Coordinate and control all office traffic.
• Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team.
• Present a positive, professional, and courteous image to ensure guest satisfaction.

Requirements:

• 1 years’ experience in a similar capacity.
• Ability to work long hours and shifts.
• Communicates and writes with fluency in English (as well as the Arabic language).
• Computer Knowledge.