Receptionist📣 Job Ad

Join our dynamic team as a Restaurant Receptionist!
At Foods Gate Trading Company, we are committed to providing an exceptional dining experience. We are currently seeking a motivated and detail-oriented female receptionist to join our team in Jeddah.

Key Responsibilities:

• Ensure a good level of English language speaking and reading.
• Maintain attendance monthly training program to ensure no drop-in standards is tolerated.
• Keep all required notes as per policy and procedures guided by the Reception Manager regarding guests visiting the restaurant.
• Review and suggest seating planner to facilitate smooth operations during each service.
• Attend daily briefings and manage the reception briefing in the absence of the Reception Manager.
• Strong understanding and management of the reservation system to maximize investment returns.
• Maintain a culture of continuous improvement with a focus on guest experience.
• Conduct weekly management meetings and participate in KPI sessions.

Qualifications:

• Must have at least 2 years of experience as a receptionist in a restaurant setting.
• Fluency in English is preferred.
• Saudi female national.
• Ability to start immediately is a plus.

About the Company
The Spa Nail Shop is a premier nail and spa service provider, dedicated to offering a luxurious and relaxing experience for our clients. Our mission is to enhance the well-being of our customers through high-quality services and personalized care in a tranquil and inviting environment. We strive to provide exceptional service, promote self-care, and foster a culture of relaxation and rejuvenation. Our team values creativity, professionalism, and building long-lasting relationships with our clients.

About the Role
We are looking for a friendly and organized individual to join our team as a Receptionist. In this role, you will be responsible for managing communication channels, scheduling appointments, and providing a warm welcome to clients. The position is key to ensuring smooth operations in the spa and enhancing the customer experience.

Responsibilities

• Answer and direct phone calls and emails in a professional and courteous manner.
• Serve as the first point of contact for visitors, ensuring they feel welcomed and comfortable.
• Use the booking system to schedule and manage client appointments for nail and spa services.
• Maintain accurate records of appointments and ensure all information is entered into the system correctly.
• Provide general assistance and support to spa staff as needed.

Qualifications

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude and provide exceptional customer service.
• Strong communication skills, both verbal and written, in English (fluency is essential for effective interaction with clients and staff).
• Ability to effectively manage the booking system and client schedules.
• Available to join immediately.

Required Skills

• Excellent organizational and multitasking abilities.
• Proficient in using office software (*, email, calendar systems).
• Strong interpersonal skills with the ability to engage with clients in a friendly and professional manner.
• Fluency in English to communicate clearly and effectively with clients and team members.
• Previous experience as a receptionist or in an administrative role, particularly in a beauty or wellness environment.
• Familiarity with appointment booking software or systems.
• Knowledge of the nail and spa industry and the services offered.

Join the InterContinental team as a Receptionist!
We are looking for a dynamic and attentive individual to join our front office team. As a Receptionist, you will be the first point of contact for our guests, ensuring they feel welcomed and valued.

Key Responsibilities:

• Welcome guests with a positive and friendly demeanor.
• Handle check-in and check-out processes efficiently.
• Manage phone calls and resolve guest inquiries promptly.
• Coordinate room assignments and maintain an organized reception area.
• Provide excellent customer service to enhance guest satisfaction.

Requirements:

• Previous experience in a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Fluency in Arabic and English is a must.

Join us at InterContinental where we strive to provide true hospitality for good!