Sales Specialist

Achieving the monthly sales target

- Welcoming all customers directly when they enter the showroom

- Building a positive relationship with customers, understanding the customer’s needs, and providing them with the appropriate product

- Dealing positively with customer complaints and trying to solve all their problems, escalating the issue to the direct manager if the problem cannot be solved

- Handling exchange and return requests for all customers according to the prevailing instructions at the time and following the special instructions for reserving goods

- Providing high-level customer service by treating the customer professionally, listening to the customer, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer through phone calls, text messages, and all available methods, as well as updating the customer on all new goods and services

- Maintaining cleanliness in the workplace

- Maintaining a proper appearance and adhering to the full official uniform

- Following management instructions regarding the labor laws that have been previously circulated, such as (circulars regarding working hours, breaks, meal times and places, entry and exit, business visits, vacations, etc.)