Reservations Agent📣 Job Ad

The reservations employee is the primary link between the hotel and the guests. He/she is responsible for managing and confirming reservation processes and works to provide an excellent experience for guests from the moment of booking until arrival.

Responsibilities:

• Receiving guest inquiries via phone or email.
• Making reservations and confirming them using the reservation management system.
• Providing accurate information about rooms, prices, and available services.
• Handling modifications or cancellations according to hotel policies.
• Collaborating with other departments to ensure high-quality service.
• Maintaining and regularly updating the customer database.

Qualifications:

• Previous experience in reservations or customer service.
• Excellent communication skills in Arabic and English.
• The ability to work under pressure and manage time effectively.
• Familiarity with using electronic booking systems.

• Collaborate with the creative team to understand project requirements and objectives.
• Develop creative and innovative design concepts for print and digital materials, including social media graphics, presentations, advertisements, and more.
• Execute design projects from concept to completion, ensuring consistent visual branding.
• Stay updated with industry trends and incorporate fresh, relevant design elements into projects.
• Create posters for social media platforms in various dimensions and versions.
• Design printed materials and fulfill production department requests aligned with client visual identities.
• Ensure compliance with copyright laws by sourcing images and assets responsibly while protecting intellectual property rights.
• Maintain organized files and documentation for all design projects.

• Proven 24 years of experience as a Graphic Designer in a creative agency setting.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Strong portfolio showcasing a variety of design projects.
• English and Arabic proficiency, with expertise in Arabic grammar rules.
• Experience in sourcing images legally and ensuring compliance with copyright regulations.
• Strong communication and interpersonal skills.
• Ability to develop creative concepts and adapt designs for different platforms.