Store Keeper📣 Job Ad

• Greeting customers and answering their questions about products and services.
• Operating cash registers and managing financial transactions.
• Maintaining an organized and appealing sales floor.
• Directing customers to merchandise and introducing promotions.
• Cross-selling products to increase sales.

• Student with a professional appearance.
• Positive attitude and commitment to customer satisfaction.
• Ability to work in a fast-paced environment.

• Customer Service: Ensure high levels of customer service, handle complaints professionally, and mentor staff to enhance service levels.
• Sales Management: Drive sales, meet KPI targets, and provide analytical feedback to improve performance.
• Standards Compliance: Ensure adherence to VM principles, manage in-store processes, and ensure security and health & safety compliance.

• Net Sales
• Conversion rates
• Shrinkage
• Employee turnover

Key Responsibilities:

• Greet customers and respond to inquiries about products and services.
• Maintain a thorough knowledge of the product range and company policies.
• Handle customer complaints with empathy and professionalism.
• Ensure a tidy and presentable sales floor.
• Operate cash registers and manage financial transactions accurately.
• Promote store sales and cross-sell products to enhance sales.
• Achieve sales targets and goals set by management.

Qualifications:

• A degree in Industrial Engineering or Supply Chain Management is preferred.
• Previous retail sales experience is advantageous.
• Ability to maintain a positive attitude in a fast-paced environment.
• Professional appearance and strong focus on customer satisfaction.