Hotel Receptionist📣 Job Ad

About the Role
As a Reception Agent at ibis Yanbu, you will play a crucial role in making first impressions count! Your primary responsibility will be to provide exceptional service to our guests from the moment they arrive until their departure, ensuring a memorable experience.

What’s in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
In this role, you will:

• Greet, check-in, respond to requests, and settle accounts while providing exceptional service
• Take initiative to add a personalized experience for guests
• Promote hotel facilities and look for opportunities to enhance guest stays through up-selling

Qualifications:
Your experience and skills should include:

• Service focused personality is essential
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus

Working Environment:
Join a supportive team that values diversity and inclusion. We aim to create a welcoming atmosphere for everyone.

Join Us!
Be part of a global company where every chapter of your story is yours to write.

Join IHG Hotels & Resorts as a Receptionist in our Crowne Plaza Madinah!
At Crowne Plaza®, we strive to create a welcoming environment for our guests, ensuring they feel recognized and appreciated. Our commitment to bringing humanity back to business travel means we encourage our colleagues to connect genuinely with guests.

Responsibilities:

• Check in and out guests, ensuring a seamless experience in accordance with hotel and legal standards.
• Maximize room sales by being familiar with all guest rooms and hotel facilities.
• Process all cashiering transactions accurately and adhere to Front Office Accounting Standards.
• Handle reservations and provide assistance regarding ongoing promotions or events in the hotel.
• Maintain guest privacy and ensure adherence to health and safety policies.

Qualifications:
The ideal candidate should be fluent in Chinese and possess excellent interpersonal skills to build rapport with guests. You should have a proactive attitude, adapt to various business needs, and ensure quality service during guests' downtime.

What We Offer:
In return for your hard work, we offer a competitive salary and benefits package along with tailored support for your career development as part of the IHG global family. Join us today and let your passion shine!

Join Our Team as a Barista!
At ALMAALY RECRUITMENT, we are dedicated to providing exceptional coffee experiences to our customers. We are looking for a skilled Barista to join our team at our Yanbu location. As a Barista, you will play a crucial role in delighting our customers with high-quality coffee beverages and outstanding service.

Your Responsibilities:

• Promote coffee consumption by educating customers on our offerings.
• Prepare and serve a variety of coffee drinks, including espresso, lattes, and cappuccinos.
• Welcome and assist customers in determining their coffee interests and needs.
• Manage inventory by replenishing supplies and maintaining brewing equipment.
• Maintain a clean and safe work environment.
• Demonstrate the operation of coffee brewing equipment to customers.

Desired Skills and Experience:

• Proficient in Espresso Machine Operation and Latte Art.
• Strong Customer Service skills and Cash Handling experience.
• Familiarity with POS System Navigation.
• Time Management abilities and attention to Cleaning and Maintenance.
• Experience in Inventory Management.

If you are passionate about coffee and customer service, we invite you to apply for this exciting opportunity!