Promoter📣 Job Ad

A Careem bike station promoter in Madinah would likely be responsible for:

1. Customer Engagement
- Greeting and welcoming potential customers at the bike station
- Explaining how the Careem bike service works to new users
- Demonstrating how to use the mobile app to rent and return bikes
- Answering questions about pricing, routes, and usage policies

2. Safety and Education
- Explaining safety guidelines and proper bike usage
- Showing users how to properly lock and unlock bikes
- Providing basic information about bike maintenance and reporting issues
- Advising on local cycling rules and regulations

3. Service Promotion
- Actively promoting the bike-sharing service to passersby
- Distributing promotional materials when available
- Explaining the benefits of using the bike-sharing service
- Helping new users download and set up the Careem app

4. Station Management
- Monitoring the condition of bikes at the station
- Ensuring bikes are properly parked and organized
- Reporting any maintenance issues or damaged bikes
- Keeping the station area clean and presentable

5. User Support
- Assisting users with basic technical issues
- Helping with registration process if needed
- Providing directions and route suggestions
- Handling basic customer service queries

Since this information is based on general bike-sharing promoter roles, I recommend confirming the specific responsibilities with Careem directly, as actual duties may vary.

Would you like me to elaborate on any of these aspects of the role?​​​​​​​​​​​​​​​​

• Manage customer relationships professionally
• Follow up on customer RFQs and bookings
• Implement and follow up customer plans
• Coordinate with estimation engineers for quick quotation submission
• Prepare offers in the standard presentation format
• Lead negotiation and technical evaluation meetings
• Monitor competitor activities and provide monthly reports
• Develop relationships with consultants and engineering offices
• Identify long-term business partnership opportunities

• Bachelor’s or Diploma in Electrical Engineering or relevant field
• Strong leadership and management skills
• Proficient in English and Arabic
• Good knowledge of MS Office tools
• Familiarity with ANSI/NEMA standards is a plus

• Assisting in the design and delivery of training programs focusing on various important topics such as product knowledge, customer service, and leadership skills.
• Conducting needs assessments and measuring the effectiveness of training initiatives.
• Promoting and informing employees about ongoing training programs.
• Collaborating with operational leaders to ensure the effective application of training.

• A 2-year degree in Human Resources or relevant field with at least 1 year of experience, or a 4-year degree with no work experience.
• A certification as a trainer.

• Administering and promoting employee training programs.
• Evaluating the effectiveness of training through monitoring and feedback mechanisms.
• Developing training plans and budgets to align with departmental goals.