Debt Collector📣 Job Ad

Join Sika as a Debt Collector!
We are looking for a dedicated and motivated Debt Collector to join our dynamic team in Jeddah. The Debt Collector will play a crucial role in managing our accounts receivable, ensuring timely payment collection, and supporting the sales team in maximizing their efforts.

Job Purpose:
The Debt Collector is responsible for the submission of invoices and related documents to customers and the timely collection of payments. This role is vital for allowing our sales team to focus on driving sales rather than managing payments.

Essential Duties & Responsibilities:

• Ensure timely submission of invoices and other documents to customers and provide proof of such submissions.
• Follow up and collect receivables on due dates. Maintain customer files including Purchase Orders, Delivery Notes, and invoices.
• Coordinate closely with warehouse personnel to track deliveries.
• Work in collaboration with the Regional Accountant to ensure prompt invoicing.
• Handle customer complaints regarding quantities, documentation, and delivery timing effectively.
• Prepare monthly collection estimates and manage the collection schedule to ensure all due payments are collected.
• Summarize daily collections, provide statements of accounts to customers, and highlight issues to relevant personnel.

Qualifications & Experience:

• University degree (BA) or equivalent in Business Administration or related field.
• Minimum of 2 years of relevant experience, or equivalent combination of education and experience.

Skills Required:

• Proficient in English and Arabic, with excellent communication skills.
• Strong computer skills and familiarity with ERP systems (Oracle, SAP, etc.).
• Ability to work effectively in a culturally diverse environment.
• Excellent organizational and analytical skills, with strong negotiation abilities.

About Sika:
At Sika, we foster a people-first culture that values trust, respect, and communication. We believe in improving employee engagement, attracting top talent, and ensuring a positive work environment. Come join us to contribute to our success!

Required debt collector with at least two years of experience in the field of collecting outstanding debts, possesses high communication skills and the ability to negotiate and find acceptable solutions for both parties. The candidate must be able to work under pressure and have a good knowledge of the laws and legal procedures related to debt collection. Main tasks: • Follow up on overdue debts and collect them from clients • Prepare repayment plans and negotiate with clients • Document all communications and procedures in the company's system • Provide periodic reports on the status of collection and outstanding debts • Coordinate with the legal department when necessary • Visit clients at their locations when needed • Participate in developing effective collection strategies.

Join Our Team as a Sales Officer!
The Sales Officer is a key position at ABM, where you will play a critical role in enhancing our sales strategies and customer relationships. Your expertise will help drive our mission to provide exceptional service in the IT Services and Consulting sector.

Key Responsibilities:

• Develop and maintain long-lasting relationships with customers.
• Engage potential customers by explaining company products and encouraging purchases.
• Address customer inquiries and escalate complex issues to relevant departments.
• Gain in-depth knowledge of company offerings.
• Maintain accurate records of sales activities, appointments, and customer feedback.
• Collaborate with product and marketing teams to optimize outreach efforts.
• Provide feedback to product management regarding potential improvements.
• Conduct cost-benefit analyses for customers to guide purchase decisions.
• Analyze competitors to assess product features and market performance.

Qualifications:
A Bachelor’s degree in business administration, marketing, or a related field is preferred.

Experience:
45 years of proven sales experience is required.

About ABM:
ABM is focused on delivering a diverse portfolio of office automation, telecommunications, and related services. We pride ourselves on our customer commitment and strive to exceed expectations through innovation and quality service delivery.