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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join IHG Hotels & Resorts as a Front Office Manager! We are seeking a dedicated individual to create memorable experiences for our guests by delivering exceptional first impressions at our hotel.

Key Responsibilities:
  • Manage and coach the front office team to enhance guest experiences.
  • Engage with guests to build personal relationships and resolve complaints effectively.
  • Conduct regular front office inspections and ensure adherence to hospitality standards.
  • Assist in budget preparation and explore ways to drive revenue from walk-ins.
  • Train team members on procedures and manage emergencies.

Requirements:
  • Bachelor’s degree or equivalent in Hotel Management or Business Administration.
  • Minimum of 3 years’ experience in Front Office/Guest Services, with management experience.
  • Fluent in English; knowledge of additional languages is a plus.

What We Offer: You will receive a competitive salary, benefits such as uniform, room discounts, and leading training programs. Join us in creating inclusive teams that celebrate diverse backgrounds and experiences. Your journey starts here with IHG Hotels & Resorts!

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
IHG Hotels & Resorts

About IHG Hotels & Resorts


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