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SalarySalary 4,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join our vibrant team as a Hotel Receptionist! At شركة مدن الخير الفندقية, we pride ourselves on delivering top-notch service and creating memorable experiences for our guests. As a key member of our front desk team, you will oversee and coordinate guest services, ensuring check-ins and check-outs are seamless and efficient.

Key Duties and Responsibilities:
  • Supervise guest services at the reception desk.
  • Maintain booking lists and provide necessary documentation.
  • Encourage a high level of customer service and satisfaction.
  • Address disputes and complaints effectively.
  • Ensure adherence to hotel policies and procedures.
  • Build and maintain strong business relationships with travel agencies and booking parties.
  • Review hotel pricing and organize billing accordingly.

Qualifications:
  • Bachelor's Degree in Hotel Management, Business Administration, or related fields.
  • Advanced skills in Communication.

Certificates and Licenses (Nice to have):
  • MCSE 2003
  • Professional in Human Resources (PHRi)
  • Certified Strategic Leader (CAME - SLC)
  • Professional Certified Marketer (PCM)

Language Skills:
  • Arabic: Advanced
  • English: Advanced (Nice to have)
  • French: Advanced (Nice to have)
  • Italian: Advanced (Nice to have)
  • Malaysian: Advanced (Nice to have)

Skills:
  • Service Coordination: Advanced
  • Customer Services: Advanced
  • Hotel Management: Advanced
  • Reception Desk: Advanced
  • Supervising: Advanced
  • Techotel Hotel Reservations System: Advanced
  • Assuming Responsibility: Advanced
  • Building Business Relationships: Advanced
  • Arranging Bookings: Advanced
  • Writing Leaflets: Advanced

Requirements

  • Females only
  • Females-only workplace
  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
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