Call Center Agent📣 Job Ad

Join Hilton as a Reservations Agent!

As a Reservations Agent, you will be the main contact for room reservations at Hilton hotels, ensuring excellent service and influencing guests' decisions to stay with us.

Key Responsibilities:

• Convert inquiries into contracted business.
• Respond positively to sales inquiries to develop future leads.
• Maintain accurate and professional communication with customers.
• Provide prompt service while adhering to Hilton’s brand standards.

Requirements:

• Passion for customer service.
• Excellent communication skills and professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.
• Previous experience in a reservations environment is advantageous.

About Hilton:
Hilton is a leading global hospitality company with a legacy of providing remarkable guest experiences. Our goal is to fill the earth with the light and warmth of hospitality, and our team members are at the heart of it all.