Call Center Agent📣 Job Ad
in Mandarin Oriental
about 8 hours ago
about 8 hours agoShare
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Riyadh |
Join Mandarin Oriental as a Call Center Agent!
Embark on a rewarding career with one of the world's most luxurious hotel brands. As a Call Center Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless communication experience for our guests and colleagues.
Key Responsibilities:
Requirements:
Embark on a rewarding career with one of the world's most luxurious hotel brands. As a Call Center Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless communication experience for our guests and colleagues.
Key Responsibilities:
- Answer hotel’s main telephone number and connect guests and colleagues to the correct telephone extension.
- Greet all callers warmly and sincerely.
- Execute wake-up call procedures effectively, maintaining accurate records.
- Take and retrieve messages in an appropriate manner.
- Foster a collaborative working relationship with all departments.
- Manage and monitor telephone system problems effectively.
- Document all guest requests, complaints, and problems immediately for the resolution process.
Requirements:
- 02 years of experience.
- Strong communication skills in both languages.
- Only Saudi Nationals may apply.
- Flexibility for shifts is essential.
Requirements
- Males only
- For Saudis Only
- Requires 0-1 Year experience
