Food & Beverage Crew Member

Receiving guests and welcoming them in a friendly and professional manner. 😎

Working side by side with the team to ensure fast and effective service. ⚡

Tracking guest requests and recording them accurately to ensure they are delivered on time. ⏱

Contributing to maintaining the cleanliness of the place and organizing it before and after each service. 🧽

Supporting your colleagues in providing an exceptional experience for the guests with professionalism. 🍽

Primary Duties and Responsibilities

• Calculate daily sales at the end of the shift and handle discrepancies according to company policies.
• Communicate customer orders to the kitchen and ensure timely processing.
• Ensure sufficient change is available for customer transactions.
• Greet customers and interact with them to determine their orders.
• Inform customers of the bill and ask how they would like to pay—cash or credit card.
• Ask if customers will dine in or take out to record accurately in the system.
• Ensure the Branch Manager is informed of any out-of-stock items.
• Maintain proper uniform standards and personal hygiene, and assist others in doing so.
• Receive customer orders and enter them into the restaurant’s order database.
• Provide customers with daily information about promotions and discounts.
• Accurately return change to customers.
• Ensure the front counter is always clean and organized.
• Set up and operate the Point of Sale (**** system and external devices.
• Ensure orders are ready and served to customers.
• Follow up on goals set by the Branch Manager.
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Secondary Duties and Responsibilities

• Assist colleagues in the branch when needed.
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Minimum Qualifications: High School

Minimum Experience: 1 year

Type of Experience: Experience in the food or hospitality industry within the last three months.

Core Competencies

• Communication
• Mathematical skills
• Accuracy and attention to detail
• Problem-solving
• Excellent customer service skills
• Ability to work independently
• Honesty and integrity
• Reliability

Technical Skills

• Basic math knowledge
• Some experience in handling money is preferred
• Ability to operate electronic equipment (can be trained on the job)
• Product knowledge

As a Philips Smart Lock Promoter, you will be responsible for driving awareness and sales of smart lock products to potential customers. Your role involves presenting the features and benefits of smart locks, addressing customer inquiries, and demonstrating how the technology enhances home security and convenience. You will work closely with retail staff and management to ensure the smart locks are prominently displayed and promoted effectively.

Key Responsibilities:

1. Product Demonstration:

Provide live demonstrations of smart lock features to potential customers.

Explain the benefits and advantages of smart locks over traditional locking systems.



2. Customer Engagement:

Engage with customers to understand their security needs and recommend appropriate smart lock solutions.

Address any questions or concerns about product functionality, installation, and compatibility.



3. Sales and Marketing:

Drive sales by promoting special offers and demonstrating the value of smart locks.

Distribute promotional materials and conduct in-store events or presentations.



4. Feedback and Reporting:

Gather feedback from customers to provide insights into product performance and customer preferences.

Report on sales performance and customer interactions to management.



5. Collaboration:

Work with store personnel to ensure smart locks are well-displayed and effectively marketed.

Train store staff on smart lock features and benefits.




Qualifications:

High school diploma or equivalent; additional education or certification in sales, marketing, or a related field is a plus.

Proven experience in sales or customer service, preferably in the tech or home security industry.

Strong communication and interpersonal skills.

Ability to understand and explain technical products in a clear and engaging manner.

Basic knowledge of home security systems and smart technology is advantageous.


Physical Requirements:

Ability to stand for extended periods and perform demonstrations.

Must be able to lift and move product displays if needed.


Work Environment:

Retail settings, trade shows, and promotional events.

Flexibility in work hours, including weekends or evenings, as needed.


This role is ideal for individuals with a passion for technology and an ability to engage and educate customers effectively.