Human Resources Control Specialist📣 Job Ad

Join our team as a Human Resources Operations Specialist!
We are looking for a qualified and specialized individual to play key roles in enhancing the effectiveness of administrative operations in the field of human resources at Saudi Hospitality Limited Company. In this role, you will be responsible for implementing procedures and policies related to managing employee time and vacations.

Main Responsibilities:

• Implementing procedures and systems related to monitoring employee attendance and vacations.
• Updating information related to employees and handling their complaints and inquiries professionally.
• Preparing specialized documents and reports and storing them throughout the work period.
• Raising issues when they arise to the department manager effectively.

Qualifications and Experience: We are looking for a candidate with a bachelor's degree in human resources or business administration with at least one year of experience in the same field.

Required Skills:

• Advanced skills in report preparation and monitoring.
• Ability to handle employee absenteeism cases effectively.
• Advanced level in both Arabic and English.

Join our team as a Human Resources Operations Specialist!
We are looking for a qualified and specialized individual to play important roles in enhancing the effectiveness of administrative operations in the field of human resources at Saudi Hospitality Company Limited. In this role, you will be responsible for implementing the procedures and policies related to managing employee time and vacations.

Main Responsibilities:

• Implementing the procedures and systems for monitoring employee attendance and vacations.
• Updating employee-related information and professionally handling their complaints and inquiries.
• Preparing specialized documents and reports and keeping them throughout the period of work.
• Effectively raising issues when they arise to the administration manager.

Qualifications and Experience: We are looking for a candidate with a bachelor's degree in Human Resources or Business Administration with at least one year of experience in the same field.

Required Skills:

• Advanced skills in reporting and monitoring.
• Ability to effectively manage employee absenteeism.
• Advanced level in both Arabic and English.

Overview
Rgheeb is seeking a dedicated and proactive Customer Service Representative to join our growing team. In this vital role, you will be responsible for providing exceptional service to our clients by addressing their questions, concerns, and needs related to our products and services.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer issues or complaints effectively and efficiently, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Provide feedback and insights to the management team to help improve service quality.
• Stay informed about product features, promotions, and policies to provide accurate information.
• Collaborate with team members to develop best practices and enhance overall service delivery.
• Assist in training new team members as needed.

Requirements

• Previous experience in customer service or a related field is preferred.
• Exceptional verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and collaboratively in a team-oriented environment.
• Proficient in using computer systems and customer management software.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• High school diploma or equivalent; higher education or relevant certifications are a plus.