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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
D-Hub is seeking an enthusiastic and responsible Moderator to join our dynamic team in Riyadh, Saudi Arabia. This role involves managing and moderating our online communities, ensuring a safe, welcoming, and engaging environment for all users. You will also assist in providing timely responses to inquiries, ensuring that our online platforms are active and valuable for students looking to study abroad.

Key Responsibilities:
  • Moderate online communities across social media platforms including Facebook, Instagram, Twitter, LinkedIn, and our website forums.
  • Ensure discussions remain respectful, informative, and supportive.
  • Respond to inquiries, providing helpful information about study abroad programs and D-Hub services.
  • Foster a positive online environment by addressing inappropriate content and managing conflicts between community members.
  • Collaborate with marketing and support teams to create engaging and relevant content.
  • Track and report community feedback to improve user experience and engagement.
  • Maintain knowledge of current trends in international education and the study abroad process.
  • Monitor and analyze community activity to identify areas of improvement and growth opportunities.

Key Requirements:
  • Strong written communication skills in both English and Arabic.
  • Proven experience in community moderation, customer service, or social media management.
  • A passion for education and helping students achieve their goals.
  • Familiarity with social media platforms and online communication tools.
  • Ability to work independently and manage time effectively.
  • Strong problem-solving skills and attention to detail.
  • A proactive and positive attitude with the ability to handle sensitive issues with professionalism.

Requirements

  • Open for all nationalities
  • No experience required
Saud

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