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SalarySalary 1,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join شركة سنود الفندقية as a Receptionist!

We are looking for enthusiastic and welcoming professionals to join our hotel reception team. As a Receptionist, you will be the first point of contact for our guests, ensuring they have a memorable experience from check-in to check-out.

Key Responsibilities:
  • Welcoming guests with a friendly smile and assisting them upon their arrival.
  • Managing guest check-in and check-out processes accurately.
  • Handling phone calls and inquiries professionally.
  • Providing guests with information about hotel services and local attractions.
  • Managing bookings and handling modifications or cancellations as per hotel policy.
  • Resolving guest complaints swiftly and effectively.
  • Processing payments securely and issuing invoices upon guest departure.
  • Coordinating with various hotel departments to meet guest needs.
  • Adhering to hotel policies and maintaining cleanliness and professional appearance.

Skills and Qualifications:
  • Excellent communication skills.
  • Positive demeanor and good appearance.
  • Able to handle work pressure and solve problems.
  • Proficient in hotel management systems and booking software.
  • High school diploma, preferably in hotel management or tourism.
  • Foreign language proficiency (*, English) is a plus.
  • Previous experience in reception or hospitality is preferred, but trainees are welcome.

Working Environment:
The role involves working at the hotel reception with shifts that may include morning or evening hours, including weekends and holidays.

Career Goals:
  • To ensure an extraordinary guest experience.
  • Achieve customer satisfaction and increase loyalty.
  • Enhance the hotel's reputation through professional service.

Requirements

  • Males only
  • For Saudis Only
  • Requires 0-1 Year experience
Saud

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