Receptionist

Job Title: Hotel Receptionist

Responsibilities:

1. *Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. *Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and swiftly.

3. *Responding to Inquiries: Providing information about the hotel, its services, and surrounding areas.

4. *Managing Reservations: Handling the booking system and confirming and modifying reservations as needed.

5. *Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. *Teamwork: Collaborating with other departments such as room service and housekeeping to ensure a comfortable experience for guests.

7. *Keeping Records: Accurately recording essential information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle stress.

- Knowledge of basic computer skills.

- Previous experience in the hospitality field is preferred.