Receptionist📣 Job Ad

Join the team at Mandrin Al-Shamal for a fulfilling role as a Hotel Receptionist.
As a key member of our hospitality staff, you will be the first point of contact for our guests, ensuring excellent customer service and satisfaction.

Key Responsibilities:

• Welcome guests and provide exceptional customer service, addressing their inquiries and concerns.
• Handle phone calls and emails promptly and professionally.
• Ensure adherence to hotel policies and procedures.
• Present and explain the array of services we offer to our guests.
• Manage hotel pricing and organize billing accordingly.
• Collaborate with team members and maintain composure under pressure.

Requirements:

• Proficient in computer usage.
• Capable of interacting confidently with the public.
• Good command of English.
• High school diploma or equivalent.
• Entry-level experience (up to 3 years).