Job description for a patient reception writer:
Main responsibilities
1. Provide excellent customer service to promote trust and loyalty.
2. Offer special offers and discounts for new and returning patients.
3. Respond to patient inquiries quickly and effectively.
4. Provide information about services and products.
5. Foster relationships with patients through regular communication.
6. Provide health and educational advice.
Daily tasks.
1. Welcome patients upon arrival.
2. Provide information about services.
3. Answer patient inquiries.
4. Offer special promotions.
5. Update patient records.
6. Provide health advice.
7. Follow up with patients after their visit.
Required skills
1. Communication and listening skills.
2. Problem-solving skills.
3. Teamwork skills.
4. Stress management skills.
5. Computer and internet skills.
6. Skills in using customer management software.