Receptionist📣 Job Ad

Join Our Team as a Receptionist!
We are seeking a dedicated Receptionist to deliver exceptional customer service and create a welcoming environment for our clients. You will play a crucial role in our operations in Riyadh, ensuring a professional first impression and maintaining high standards of customer care.

Objectives:

• Ensure the highest level of customer care and satisfaction.
• Greet customers and visitors courteously, promoting the professional image of the company.
• Answer calls promptly and direct them to the appropriate staff.
• Assist the sales team with documentation and process efficiency.
• Ensure compliance with company policies and health and safety guidelines.

Key Responsibilities:

• Maintain presence at the reception desk, addressing customer queries immediately.
• Develop and maintain excellent relationships with customers.
• Direct customers to the waiting area and offer refreshments.
• Handle customer complaints with calmness and report to the Brand Manager.
• Monitor incoming calls and ensure effective communication with all staff and visitors.

Skills Required:

• Strong customer focus and effective communication skills.
• Ability to manage performance and contribute to effective teamwork.
• Proficient in utilizing technology in retail operations.