Sales Specialist

Achieving the monthly sales target

- Welcoming all customers directly upon their entry into the showroom

- Building a positive relationship with customers, understanding their needs, and providing the suitable product for them

- Dealing with customer complaints positively, attempting to resolve all their issues, and escalating the matter to the direct manager if resolution is not possible

- Handling exchange and return requests for all customers in accordance with the established guidelines and adhering to the specific instructions for reserving goods

- Providing high-quality customer service by treating the customer professionally, listening to them, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer via phone, text messages, and mail, along with all available methods, and informing the customer of all new goods and services

- Maintaining cleanliness in the workplace

- Maintaining a neat appearance and adhering to the complete official uniform

- Following management instructions regarding the work regulations previously announced, such as (circulars regarding working hours, breaks, meal times and places, entry and exit, business visits, vacations, and so on)